PROBLEM: Kace fails provisioning your client with the newest Agent budle
REASON: You cannot provision an already provisioned client.
RESOLUTION: You must use the upgrade feature of the KACE Agent.
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First we need to make sure you have the latest agent version loaded on your appliance.
Go to K1000 Settings --> Server Maintenance --> Currently Downloaded Agent Bundle Version:
Check for the current version number.
If it doesnt then download and load the newest agent bundle at https://www.kace.com/support/Customer/downloads
Once this is verified then proceed to check the settings below:
Settings --> K1000 Agent --> Agent Updates from KACE
Make sure the boxes for
Enabled:
Update Broken Agents:
are both checked and then you will need to either check Deploy to all machines or deploy to certain labels.
This will automatically upgrade the agents as they check in.
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