Do you recommend upgrading K1000 to 7.0?
We currently have K1000 6.4 and I would like to upgrade to 7.0. I'm wondering what you guys have to say. I read a couple of negative comments on here about 7.0. How is it working for you if you've installed? What do you recommend? Should I upgrade or wait for the patch? Do you know when the next patch is being released?
Thank you
Thank you
6 Comments
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Not ready for Prime time for a very large environment. Issues with the LDAP Labels, Client Communication and End-User portal behaviour. We'll be waiting for the next service pack. - napiert 7 years ago
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I'm just introducing K1000 to our company and did the upgrade to 7.0 last week. However, most clients still run the old Agent (6.4). I haven't configured patch management or software distribution yet, and I'm still unsure, if I should upgrade every Agent to 7.0 before I start, or manually downgrade the few 7.0 Agents I have and restore the old Version of the K1000 from our backup. So far I have 10 Clients with the 7.0 Agent and 2 of them have issues with microsoft patches. It's nothing horrible, but reading napiert's comment makes me doubt my decision to go through with the update. - Christian1616 7 years ago
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I would also like to add that this update broke some of our custom rules in our Service Desk. I didn't realize that they were making any major changes to the DBs. - dsykes 7 years ago
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Are the DB changes the primary cause of what people are having issues? We are having an issue with metering in 6.4 where the support tech is telling us we need to update to 7. - erietech 7 years ago
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well then I'm glad I did not upgrade. Sound's like it's better to wait for the patch before upgrading to 7. - sam240 7 years ago
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We just upgraded to 7.0 about 3 weeks ago. Everything seemed to be OK, but today we just found all of our 'Location' information is no longer associated properly with other assets. Not the end of world, but here comes a LOT of extra work because of the upgrade. Sure would be nice if there was a pre-check that could take place before the upgrade to help avoid potential problems like this. - MichAda 7 years ago
Answers (5)
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Posted by:
Michael4732
7 years ago
Absolutely not!!!! We have had nothing but problems since doing so. If you are stable on 6.4, I would very highly recommend sticking with it.
Comments:
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I would agree with you. - hf13207 7 years ago
Posted by:
piobaireachd
7 years ago
I agree. We still don't have all of our computers listed in inventory.
Posted by:
yos.j.linggarjati@sat.co.id
7 years ago
My advice use the appliance version 6.4.120822 because this version is stable.
Posted by:
PeterSmall
7 years ago
During the upgrade there were a few issues with asset data being correctly migrated but generally the upgrade has been fairly painless, our biggest requirement was the barcode scanning of assets using the k1000-Go app and this alone has made the upgrade worthwhile.
One issues to note during the upgrade is that the process takes longer than Dell (Quest) state and as the server was offline for a couple of hours it was swamped with agents trying to check in which overloaded FreeBSD during the restart throwing up "Limiting Closed Port RST response" messages in the console: http://www.itninja.com/blog/view/kace-limiting-closed-port-rst-response-from-x-to-200-packets-sec
Posted by:
ds2009dsfn
7 years ago
I'm using V 7.1.149 with K100 agent 6.4.522 and works great so far. In order for this to work faster I had to migrate the appliance into a VM.
