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During single provisioning the ampagent installer that runs is 5.5.30275, but I have updated to the 6.0.1079 version. Am I doing something wrong?

I'm on K1000 Version: 6.0.101863.  In the \\k1000\client\agent_provisioning\windows_platform share I see both ampagent-5.5.30275-x86.msi and ampagent-6.0.1079-x86.msi.  If I check for updates on the Settings -> Appliance Updates page it says my agent version is 6.0.1079 and no updates are available.  On my Settings -> Provisioning -> Single agent provisioning page it shows "Agent Version 5.5.30275".  On Settings -> Provisioning -> Update Agent Settings under Advertised updates it says Windows Version 6.0.1079.

I have "Update Agent" enabled for "All Devices" and it appears to update the agent after single agent provisioning installs the 5.5.30275 version.  What can I do to get the 6.0.1079 version to install during single agent provisioning?

Thanks!
~awingren


2 Comments   [ + ] Show comments
  • What does your samba share show?

    \\yoruservername or ip\client\agent provision\Windows

    You might also consider downloading the agent kbin file, if you haven't and then going to Settings -> Provisioning -> Update Agent Settings and delete updates and then upload again.

    What is in the samba show is what should be pushed out if you are using the KBOX for pushing agents. - nshah 10 years ago
    • Hi nshah!
      In the \\k1000\client\agent_provisioning\windows_platform share I see both ampagent-5.5.30275-x86.msi and ampagent-6.0.1079-x86.msi.

      I updated the agent file immediately after upgrade. That's why I'm concerned that something isn't right. - awingren 10 years ago
  • normally the old agent should have been deleted after the update.
    Maybe it can be solved with deleting the old one - Nico_K 10 years ago

Answers (1)

Answer Summary:
Posted by: AbhayR 10 years ago
Red Belt
2
Go to Provisioning->Agent Updates page and click "Delete Updates" button. Then under "Advertise available updates" section, you should see 6.0.1079 version. click "Advertise" button.

This should delete old agent and upload the new 6.0 agent automatically

Comments:
  • Thank you, AbhayR! That fixed it! - awingren 10 years ago
    • This was also a great help to me, thanks! - Tderrick 10 years ago

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