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KACE 6.0 can't upgrade error

KACE 1000 Server Upgrade from 5.5.90547 to 6.0.101863 gives "can't open output file" in red text next to the Upgrade Now button. No other clue as to what this error message is. Please help!!

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Answers (3)

Answer Summary:
Posted by: nheyne 10 years ago
Red Belt
2
That happened to me too, I believe I just downloaded the kbin again and it worked.

Comments:
  • same here I had to manually download and apply the one it downloaded was messed up. - SMal.tmcc 10 years ago
Posted by: Greg_PL 10 years ago
Senior White Belt
0
You must install 6.0 Auto-Upgrade hotfix

This is official KACE KB:

https://support.software.dell.com/k1000/kb/125760


I hope this will help

Cheers

Comments:
  • More of a question...How do I know when the hotfix has completed? This is my first K1000 upgrade. - lizjohn08 10 years ago
    • During upgrade or patch installation you will have update / install log on screen instead of K1000 GUI. At the end you will get message - completad.

      Cheers - Greg_PL 10 years ago
Posted by: andrew_lubchansky 10 years ago
2nd Degree Black Belt
0
The above answer is correct in that you will need to download the upgrade file and apply it manually.  

If you are interested, there is a free KKE session this Thursday 7/31 on how to upgrade your K1000 to 6.0.  You can register at www.kace.com/kke if you want to attend.

Comments:
  • More of a question....How do I know when the hotfix has completed? This is my first K1000 upgrade. - lizjohn08 10 years ago

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