Scripting - Payload file download completes but doesn't unzip
I have a script that installs office 365. Attached is the list of tasks. but it seems to be failing at the part where it unzips the Office365.zip late in task 1. If I manually unzip the file in C:\ProgramData\Quest\KACE\downloads\217906 to C:\ProgramData\Quest\Data\Admin\365
and run the script again it installs office. Any Idea where I'm going wrong?
Below are the logs and a screenshot of the tasks list https://imgur.com/hDF5uWP
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Answers (1)
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Posted by:
Channeler
5 years ago
Try compressing the file with 7zip, do not use any compression methods, just the default one.
Go to C:\ProgramData\Quest\KACE\kbots_cache\\packages\kbots\1905\
Get the MD5 of the Zip file, and compare the result against your original ZIP's MD5
Started:
10/02/2019 10:06:21
Finished:
10/02/2019 10:12:49
Elapsed Time:
388 seconds
Status:
4
Output Log
Running as SYSTEM
File does not exist: C:\ProgramData\Quest\Data\Admin\365\32\Setup.exe
Installed: (P)-Office365-20420
C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905>If exist "C:\ProgramData\Quest\Data\Admin\365" (rmdir "C:\ProgramData\Quest\Data\Admin\365" /S /Q )
C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905>mkdir C:\ProgramData\Quest\Data\Admin\365
C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905>exit /b 0
Launched Process: kace7733.bat
File does not exist: C:\ProgramData\Quest\Data\Admin\365\32\Setup.exe
Installed: (P)-Office365-20420
C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905>If exist "C:\ProgramData\Quest\Data\Admin\365" (rmdir "C:\ProgramData\Quest\Data\Admin\365" /S /Q )
C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905>mkdir C:\ProgramData\Quest\Data\Admin\365
C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905>exit /b 0
Launched Process: kace7733.bat
Status Log
No dependency detected - Downloading and staging files
No dependency detected - Downloading and staging files
Activity Log
verify - file_exists
Checking if file exists: C:\ProgramData\Quest\Data\Admin\365\32\Setup.exe
verify - log_message
verify - create_message_window
Creating message window: Aerocare Office 365 Installation Please wait while we download the application files. This will take some time. 120
verify - install
verify - launch_program
Launching program: 'C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905\kace7733.bat' '' wait='true'
verify - file_unzip
Unzipping file: C:\ProgramData\Quest\KACE\downloads\217906\Office365.zip C:\ProgramData\Quest\Data\Admin\365
verify - file_exists
Checking if file exists: C:\ProgramData\Quest\Data\Admin\365\32\Setup.exe
verify - log_message
verify - create_message_window
Creating message window: Aerocare Office 365 Installation Please wait while we download the application files. This will take some time. 120
verify - install
verify - launch_program
Launching program: 'C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905\kace7733.bat' '' wait='true'
verify - file_unzip
Unzipping file: C:\ProgramData\Quest\KACE\downloads\217906\Office365.zip C:\ProgramData\Quest\Data\Admin\365
Debug Log
Running kbot: runkbot 1905 1570035926
KBotScript::LogScriptInfo - Start
id=1905 name=Copy of Office 365 ProPlus for Windows (PAC ONLY) version=1570035925 type=policy
execute disconnected=false logged_off=false
execute events
KBotScript::LogScriptInfo - Finish
KBotScript::LogScriptInfo - Start
id=1905 name=Copy of Office 365 ProPlus for Windows (PAC ONLY) version=1570035925 type=policy
execute disconnected=false logged_off=false
execute events
KBotScript::LogScriptInfo - Finish
KBotScriptManager::CleanupDependencies - clean up dependencies in kbot directory C:\ProgramData\Quest\KACE\kbots_cache\\packages\kbots\1905\
CleanupDependencies: file kace5053.bat is part of the dependency list, keep the file
CleanupDependencies: file kace7733.bat is part of the dependency list, keep the file
runkbot ----- launching [path='C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905' program='kace7733.bat' parms='' wait='true'] -----
runkbot ----- completed [exitCode=0] -----
runkbot ----- launching [path='C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\1905' program='kace7733.bat' parms='' wait='true'] -----
runkbot ----- completed [exitCode=0] ----- - jmarotto 5 years ago
Go to C:\ProgramData\Quest\KACE\kbots_cache\\packages\kbots\1905\
Get the MD5 of the Zip file, and compare the result against your original ZIP's MD5 - Channeler 5 years ago