I need to hide the other Queues we are creating for processes from the other IT support staff and I cannot find a way to do this.
I need to hide the other Queues we are creating for processes from the other IT support staff and I cannot find a way to do this. I can't see there is a label that is showing the IT staff the other queues, so I'm not sure how to restrict this for the other staff at this time. Any help is appreciate!
-Sharon
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Posted by:
Nico_K
11 years ago
alternatively you can also use an org for each queue.
In orgs you can limit also the view in the admin ui
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So all of the IT support staff who log into the ADMIN portal, there is no way to hide the queues we create for processes other than creating a new ORG? I just don't want to confuse the IT staff - sluciw 11 years ago