I have seen that there are some alternatives out there, so again this is partly just market research. If you have a heightened interest in something like this, feel free to comment and we can connect.
I would greatly appreciate your feedback through this survey. Thanks!
There's a screenshot in the survey, but I'll post here as well:
http://www.itninja.com/blog/view/twitter-bootstrap-for-kace-service-desk
Since it is self-hosted, you also don't have to worry about giving a SaaS provider inroads into your network. - ammaross 10 years ago