http://www.installshield.com

SCHAUMBURG, Ill., December 4, 2002 - InstallShield® Software Corporation, the acknowledged leader in software installation, packaging, and deployment solutions, today announced that IBM is shipping InstallShield Tuner™ OEM technology with Lotus Notes 6.0, allowing its customers to easily control configuration of the application, while decreasing IBM’s support costs.

Lotus Notes 6.0 is the newest version of IBMÂ’s innovative messaging and collaboration solution. The product combines enterprise-class messaging and calendaring & scheduling capabilities with a robust platform for collaborative applications. The inclusion of Tuner OEM gives IBMÂ’s customers a high level of control over configuration prior to deployment. It is now easy for systems administrators to seamlessly tailor installations to the needs of individual groups or departments.

“Corporate IT departments often need to customize Lotus Notes to meet their infrastructure requirements,” said Ken Bisconti, vice president of messaging solutions, Lotus Software, IBM. “We found that InstallShield’s Tuner OEM technology gives our customers the ability to easily modify the Lotus Notes installation, which maximizes their IBM investment and results in a win-win situation.”

InstallShield Tuner OEM provides the best of both worlds, enabling IBM to meet its needs and the needs of its customers. By giving its customers the tools they need to customize Lotus Notes to their respective environments, IBM furthers its tradition of delivering secure and advanced functionality for end-users, administrators and application developers. And with Tuner OEM, IBM can restrict certain parts of the Lotus Notes installation from being modified, ensuring the application will work the way it should, reducing support costs and increasing the likelihood of success. In addition, modifications made by IT departments are always patch-friendly, so that IBM can easily update the application.

“IBM continues to incorporate leading-edge technologies in Lotus Notes to save its customers time and money,” said Viresh Bhatia, CEO of InstallShield. “Utilizing InstallShield’s proven expertise to deliver easy-to-use solutions that extend the flexibility of Lotus Notes allows IBM to continue this tradition.”

Benefits to IT

· Easy to Use - Tuner OEM provides a straightforward, task-based interface for modifying any aspect of a Windows Installer package.

· Complete Installation Options - Systems administrators can modify files, registry entries, shortcuts and INI file settings. In addition, they may configure database connectivity before deploying the application within their organization.

· Microsoft Compliant - Transforms comply with Microsoft’s installation guidelines and enforce installation best practices.

· Validation - Allows users to easily validate any changes they have made, providing even more assurance of a smooth installation and deployment process.

About Tuner OEM

When InstallShield Tuner OEM is bundled with an application, software vendors provide their customers with the ability to easily customize that application prior to deployment. InstallShield Tuner OEM allows systems administrators to “tune” applications and suite installations, customizing files, registry entries, shortcuts and other elements that will install on the desktops in their organizations. Systems administrators can meet their exact deployment needs while avoiding unnecessary repackaging. Tuner OEM can be customized to only work with certain portions of an application and to contain unique branding elements, giving the software vendors additional control. Many enterprise software developers such as IBM include InstallShield Tuner OEM with their products. More information about Tuner OEM is available at www.installshield.com/tuner .

About InstallShield Software Corp.

InstallShield Software Corp. is the acknowledged leader in software-distribution and software-deployment solutions for independent software vendors and corporate IT systems administrators. InstallShield technology powers deployment for the top 100 independent software vendors and is used by more than 200,000 corporate and commercial software developers and systems administrators worldwide. InstallShield is headquartered outside of Chicago in Schaumburg, Ill., with European headquarters in Bristol, England. For more information, visit www.installshield.com.