Job Overview: The Systems Administrator position is responsible for implementing and maintaining all aspects of GSMS technology with a focus on Active Directory, virtualization and security technologies. This includes resolution of daily support incidents, desktop and server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs, relocations and upgrades.

Duties and Responsibilities:

·         Oversees the maintenance of both the LAN and the WAN

·         Assists in presenting to management recommendations related to purchasing and installing hardware, software, and telecommunications equipment

·         Acts as an escalation point for our support desk

·         Manages LAN security and monitors network performance

·         Manages the deployment of appropriate security patches, hot fixes, and software updates

·         Manages licenses for all operating-system-related software

·         Performs network backup according to a regular schedule

·         Participates in the development of policies, procedures, and resources that standardize the functioning of the network

·         Investigates and follows both industry and internal best practices

·         Keeps up-to-date documentation of applications, systems, and network equipment

·         Enforces IT standards and educates employees about compliance issues

·         Manages user accounts for employee hires, changes, and terminations

·         Commits to continuous improvement and learning of products and technologies

Knowledge, skills, and abilities:

·         Ability to evaluate critical systems, prioritize work, and determine solutions

·         Excellent verbal and written communication skills

·         Ability to interpret and apply laws, regulations, and policies

·         Intermediate or higher skillsets in Windows Servers, Active Directory, MS Exchange, SQL, VMware Products, networking technologies including Cisco Meraki products; System security techniques and firewall administration; SysPro ERP and related add-ons

·         A working knowledge of these technologies: Microsoft Office; Microsoft OS client versions and related utilities; VPN, remote access, and configurations of home PCs connected to the corporate network remotely; PDAs, Tablets, and combinations thereof; hardware installation and support; Internet and Web technologies, Crystal Reports, VoIP troubleshooting, Microsoft Lync, Dell Kbox systems

Dependability:

Credentials and experience:

•         Bachelor's degree in Computer Science, Management of Information Systems, or a related degree, or equivalent education and work experience

•         Microsoft Certified

•         Significant knowledge of or background in integrated online systems, LANs/WANs, telecommunications networks, and application software, preferred

•         Cisco certification is a bonus

Special Requirements: