KACE UserKon 2022 – Over 20 New Best Practices Sessions

Led by Quest Software & Sales Engineers and Developers, as well as expert KACE users, these best practices sessions will help you more deeply understand endpoint and asset management.  Check out the agenda and design your own learning path for the three days of lively discussion and insight. We highly recommend the following sessions:

A Day in the Life of a Service Desk Manager: Service Desk managers, the title is kind of a giveaway that this is just for you. Also, it’s not a secret that remote and hybrid work has made life more difficult for you. It doesn’t matter if an employee is in the office or working remotely, you still need to ensure a timely service experience. Wouldn’t it be great if you could give your users consistently great experiences while improving service and outcomes across your organization? That would be like hitting all sevens on the slot machines. Well we have some best practice tips to help you provide a five-star service experience while staying within your tight budgets.  This is definitely a session you can’t afford to miss.

Visualizing Patch Compliance with PowerBl:  Join Quest Software Engineer Patrick Hopper for this hands-on session in which he shows you how to create a useful patching dashboard with Microsoft PowerBI. He’ll show you everything from tables and query graphs to selects and fields for populating x and y axis and much more. If patch compliance is in your job description, you definitely don’t want to miss this one.

Modern Management for the Modern Workforce: Quest Software Engineers, John Herrick and Anusha Seshon join Software Manager, Alan Tsai lead an interactive, hands-on session in which they will discuss New tools and options that are available and pose the question to you:  do they serve your purpose? Then they’ll conduct a hands-on experience where you can check out multiple KACE tools and technologies that you can use to streamline and simplify device provisioning.

Building a CMDB Solution with KACE: Professional Services Consultant, Jonathan Guerra and Pre-Sales Engineer, Mark Weathersbee, build configuration management databases (CMDB) for customers every day.  They’ll walk you through building a configuration management database using a combination of assets and service desk.

There are so many sessions over the three days of KACE UserKon, that you’ll leave Vegas a winner —even if the one-armed bandit takes all your quarters.  You’ll take all this amazing knowledge back to your organization and amaze your boss and teammates with all your newfound knowledge.  Check out the full agenda and start planning your week.  We’ll see you there!