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RUMBA Customers Adapt Deployment to Their Individual Needs

SCHAUMBURG, Ill., December 16, 2002 - InstallShield® Software Corporation, the acknowledged leader in software installation, packaging, and deployment solutions, today announced NetManage Inc. (Nasdaq: NETME), experts in host access and integration, as the first vendor in the host access market to select Tuner™ (OEM Edition) for its RUMBA® product. RUMBA software gives PC users access to mission-critical applications residing on virtually any host system, allowing companies to extend their enterprise systems to desktop platforms. RUMBA solutions also include productivity features, efficient software administration capabilities, and a cost-effective migration path to more robust host access solutions. Tuner allows RUMBA software customers more configuration and deployment control. The integration of Tuner has extended the benefits of RUMBA software by giving corporate IT departments the installation flexibility they need to meet the requirements of individual users, departments and locations.

“We know how challenging it can be for our Windows customers to create transforms for custom information profiles and we wanted to be the first vendor to provide them with the capability to overcome those hurdles,” said Zvi Alon, president, chairman and CEO of NetManage. “We chose InstallShield’s Tuner OEM because it provides ways for our customers to easily tailor RUMBA to their requirements. We also wanted to ensure this wasn’t an add-on, but a fully integrated, standard solution in the Windows environment. Our customers are very pleased with how this has positively enhanced their customization capabilities.”

RUMBA solutions help companies extend their IT assets to employees, partners and suppliers around the world. RUMBA solutions also incorporate features that give IT administrators greater control over end users’ desktops. This minimizes IT training and deployment costs. With Tuner OEM, administrators can further customize RUMBA products to add scripts and files, modify settings and setup database connectivity. And Tuner ensures the modifications made by IT departments are “patch-friendly,” allowing NetManage to distribute RUMBA software updates.

“IT departments look to NetManage to provide products that meet their current and future host-access needs, which include maximum control and flexibility when installing and deploying RUMBA software” said Viresh Bhatia, CEO of InstallShield. “Tuner is a reliable and cost-effective way for NetManage to meet the needs of their customers while ensuring smooth deployment and updating.”

About Tuner

InstallShield Tuner gives software vendors an integrated capability that enables better management of their applications within the corporate IT environment. Tuner delivers fully-configured enterprise software distributions using industry-standard methods that fully support the latest application change and configuration management strategies and solutions. InstallShield Tuner allows corporate infrastructure managers to easily configure an application for enterprise deployment and create standard deployment packages for various work-groups, departments, or even for specific roles. With Tuner, corporate IT departments avoid the problems associated with proprietary packaging tools, while software vendors improve customer satisfaction and reduce update-related support issues.

About RUMBA

NetManageÂ’s RUMBA connects Windows desktops to any host system across any network with mission-critical reliability and security. RUMBA 7.1 is Windows-XP compatible, and offers scripting and migration tools that enable companies to easily migrate to browser-based computing, or from legacy NetManage products such as ViewNow and HostLink/UNIXLink.

About NetManage

Founded in 1990, NetManage, Inc. (Nasdaq: NETME), experts in host access and integration solutions, provides software and consulting services to extend and maximize a companyÂ’s investment in existing legacy systems and applications. NetManage offers a full range of application integration, Web publishing and host access software for mid-size and Global 2000 enterprises. NetManage has more than 30,000 customers including 480 of the Fortune 500. NetManage sells its products and services worldwide through its direct sales force, international subsidiaries, and authorized channel partners. NetManage is headquartered in Cupertino and has offices worldwide. For more information, visit www.netmanage.com .

About InstallShield Software Corp.

InstallShield Software Corp. is the acknowledged leader in software-distribution and software-deployment solutions for independent software vendors and corporate IT systems administrators. InstallShield technology powers deployment for the top 100 independent software vendors and is used by more than 200,000 corporate and commercial software developers and systems administrators worldwide. InstallShield is headquartered outside of Chicago in Schaumburg, Ill., with European headquarters in Bristol, England. For more information, visit www.installshield.com.