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The Value of Online Communities: A Survey of Technology Professionals

https://www.kace.com/resource-center/resources/analyst-reports/The-Value-of-Online-Communities-A-Survey-of-Technology-Professionals
The value and impact of online communities including the level and patterns of use, perceived benefits, accuracy of content, and time saved by using community-based information to address and resolve issues.
Posted 11 years ago 1812 views 21 clicks
 
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