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Adobe Acrobat Pro 9 - Serial number error.

Hi,

I made an mst file with Wise Package Studio for Adobe Acrobat Pro 9.

When I'm running the package, I have an error :

[serial number] - errors.

Thanks for your help !

0 Comments   [ + ] Show comments

Answers (15)

Posted by: bigherrm 16 years ago
Senior Yellow Belt
1
Use Adobe's Customization Wizard to create the mst file.

However I don't believe they have released the customization wizard for version 9 yet as the link in the below document leads to the version 8 customization wizard.

http://www.adobe.com/devnet/acrobat/pdfs/deploying_reader9.pdf
Posted by: lundi 16 years ago
Yellow Belt
1
Thanks bigherrm.

The customization wizard is not release yet for the version 9.
I tried the version 8 custom wizard but it doesn't worked.
Posted by: bigherrm 16 years ago
Senior Yellow Belt
1
If the serial number is your only issue you can try adding a property to your mst

ISX_SERIALNUMBER=xxxx-xxxx-xxxx-xxxx
Posted by: makelley 16 years ago
Senior Yellow Belt
1
you need to send an email to adobe requesting it [email=AcrobatTechnicalEvangelist@adobe.com]AcrobatTechnicalEvangelist@adobe.com[/email] I had my bata version email and link the next day.

The customization wizard works like a champ. have already deployed std, pro, and reader. Now in a couple of weeks we all can do it again....
Posted by: anonymous_9363 16 years ago
Red Belt
1
It was probably a poor choice to publish your email address on a public forum. Use the PM facility to ask members questions directly.
Posted by: MrTED 16 years ago
Senior Yellow Belt
1
ORIGINAL: makelley

Now in a couple of weeks we all can do it again....


Why do you need to do it all again? Is it not a full production beta?
Posted by: rcotton 16 years ago
Senior Yellow Belt
1
HI all,
I have tried to use the Customization Wizard for 8.0 with Acrobat 9 and it does not even recognize the MSI. According to Adobe's documentation (http://help.adobe.com/en_US/Acrobat/9.0/Professional/WSF4006CF0-5B68-44cc-B72D-0B98DCD57BD7.html), you can use Customization Wizard 9. Well I has not been release and they don't now when. I called and got the normal "It should be soon" BS. Guess will have to wait. [:@]
Posted by: kiptek 16 years ago
Second Degree Green Belt
1
[:@][X(]AARRRGHHH![X(][:@]

Check out this response from Adobe now that 9.0 landed in my Q...


[font="trebuchet ms"]There is no Beta version for the customization wizard but it should be released sometime within this month.
Posted by: Thegunner 16 years ago
Second Degree Green Belt
1
ORIGINAL: kiptek

[:@][X(]AARRRGHHH![X(][:@]

Check out this response from Adobe now that 9.0 landed in my Q...


[font="trebuchet ms"]There is no Beta version for the customization wizard but it should be released sometime within this month.




The Reader is easy enough to do, the customization wizard is for the Standard and the Pro version.
Posted by: kiptek 16 years ago
Second Degree Green Belt
1
yep. trying to do 9.0 pro. actually there has been an issue with their ESD site for volume licensing, so I cannot even download the software...!!
Posted by: kiptek 16 years ago
Second Degree Green Belt
1
[font="trebuchet ms"]Issues fixed with Adobe ESD. Looks like they have also released v.9 of the customization wizard. Just login to your Adobe account & search for [font="courier new"]CustWiz90_en_US.exe in the downloads.
Posted by: AngelD 16 years ago
Red Belt
1
The "Adobe Customization Wizard 9" can also be downloaded from http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993
Posted by: krpa 14 years ago
Senior Yellow Belt
1
To owners of volume licenses for Acrobat products: If you purchased CS5 which includes Acrobat 9 Pro, you may have an issue with licensing if you dont download from Adobe's license site the Acrobat 9 software you should find there under the Software Download link.

The Acrobat Pro CD supplied with CS5 is not suitable for volume licenses of Acrobat 9.
Posted by: anonymous_9363 14 years ago
Red Belt
1
It would be useful if you could post this information in the 'Package KB' for both products. There is a link to the Acrobat Package KB at the top of this thread's page.
Posted by: appinstall 13 years ago
Blue Belt
1
hi ,

now i'm not able download Adobe Acrobat pro 9 in google or Adobe.com

plz provide any download link for download Adobe Acrobat 9 pro or ext

thanks
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