Adobe Creative Cloud AAMEE package not installing
In the PDApp.log it says:
=========================================
11/11/13 01:13:54:515 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Build Version - 1.3.0.66
11/11/13 01:13:54:515 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Logging Level verbosity Set to 4
11/11/13 01:13:54:515 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | The return code from the Bootstrapper Process is (0).
11/11/13 01:13:54:515 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Correcting Dependencies in local db.
11/11/13 01:13:54:806 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | STEP 4: Starting to launch Adobe Installer.
11/11/13 01:13:54:806 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Obtained Adobe Common Folder Path.
11/11/13 01:13:54:807 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Adobe Installer launch location is :: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe
11/11/13 01:13:54:807 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | deploymentFile = (C:\Users\iaef_000\AppData\Local\Temp\{D41EAC41-F26A-427C-9A1C-F05311E4EE8C}\\{A205533D-0A87-4B59-A23D-E0D066EF43E4}), installSourcePath = (G:\isoz\Adobe\Completo Noviembre w-Updates\Build\Setup\Adobe Flash Professional CS6_3)
11/11/13 01:14:00:413 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 4436 | Process creation completed.
11/11/13 01:14:00:414 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | The return code from the Adobe Installer Process is (26).Stopping the installation process.
11/11/13 01:14:00:414 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Media Failed (Adobe Flash Professional CS6_3)
11/11/13 01:14:00:414 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Starting to clean the partially installed payloads.
11/11/13 01:14:00:448 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | Undeployment XML created at path :: C:\Users\iaef_000\AppData\Local\Temp\{D41EAC41-F26A-427C-9A1C-F05311E4EE8C}\\{F70773BA-8F96-41D5-B1FA-6047E0BC4297}
======================================================
I believe the problem is at:
11/11/13 01:14:00:414 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 4436 | The return code from the Adobe Installer Process is (26).Stopping the installation process.
Checking Adobe knowledge base it says:
Exit Code: 26 - Media swap required to continue installation, cannot proceed | Another disk is required to continue with the installation. | Re-create the installation source for the product installer. |
But I have no idea what to make with it.
I hope someone can really help me on this one before I have to reinstall my whole system again. Thanks.
Answers (1)
I ran into this same issue. It turned out to be that when you package using the Creative Cloud Packager the 32-bit packages are not supported on 64-bit Windows.
The reason you saw the CS6 (12.x) version is because that is the last 32-bit version of Flash Professional that was made. If you download the 64-bit version it will be 13.x.
I believe there went something strange into the package. I will investigate on it further. Thanks. - iaef 11 years ago