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Adobe Reader 9 w/ SMS 2003 Problems

I am having a heck of a time trying to distribute this package to my users. I am using the following command line which should work:

msiexec.exe /i AcroRead.msi/ TRANSFORMS=AcroRead.mst /L*vx C:\Reader.log

I am using the software installation account. The client receives the package just fine and starts the advertisement. The event viewer on the machine indicates that the installer service get sent a start control, starts running, and then 10 minutes (to the second) gets sent a stop control.

The Reader.log output is:

=== Verbose logging started: 11/13/2008 11:57:45 Build type: SHIP UNICODE 3.01.4001.5512 Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (1C:40) [11:57:45:280]: Resetting cached policy values
MSI (c) (1C:40) [11:57:45:280]: Machine policy value 'Debug' is 0
MSI (c) (1C:40) [11:57:45:280]: ******* RunEngine:
******* Product: AcroRead.msi/
******* Action:
******* CommandLine: **********
MSI (c) (1C:40) [11:57:45:280]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (1C:40) [11:57:45:296]: Grabbed execution mutex.
MSI (c) (1C:40) [11:57:45:374]: Cloaking enabled.
MSI (c) (1C:40) [11:57:45:374]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (1C:40) [11:57:45:374]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (F8:60) [11:57:45:390]: Grabbed execution mutex.
MSI (s) (F8:70) [11:57:45:390]: Resetting cached policy values
MSI (s) (F8:70) [11:57:45:390]: Machine policy value 'Debug' is 0
MSI (s) (F8:70) [11:57:45:390]: ******* RunEngine:
******* Product: \\NTAS-SYSMAN\SMSPKGB$\CHI00035\AcroRead.msi/
******* Action:
******* CommandLine: **********
MSI (s) (F8:70) [11:57:45:390]: Note: 1: 2203 2: \\NTAS-SYSMAN\SMSPKGB$\CHI00035\AcroRead.msi/ 3: -2147286788
MSI (s) (F8:70) [11:57:45:390]: MainEngineThread is returning 123
MSI (c) (1C:40) [11:57:45:390]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (1C:40) [11:57:45:390]: MainEngineThread is returning 123
=== Verbose logging stopped: 11/13/2008 11:57:45 ===


Does anyone have any clues as to what may be going wrong or more logs I can check to indicate where the problem is?

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Answers (2)

Posted by: AngelD 16 years ago
Red Belt
0
Try:
msiexec.exe /i AcroRead.msi TRANSFORMS=AcroRead.mst /L*vx C:\Reader.log
(remove the trailing '/' from the 'AcroRead.msi/')
Posted by: heitman 16 years ago
Senior Yellow Belt
0
That did it. It always seems like the easiest solution when you finally figure it out... :)
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