After create an Acrobat AIP and deploying, can clients run updates manually?
If I create an Acrobat AIP for Pro 11.0.10 using AcrobatUpd110.10.msp and deploy it to machines, will those machines later be able to open Acrobat and check for updates and install them manually (so long as they're an admin)?
I can't have end users stuck without the ability to update their own Acrobat installs.
I've read through this and I'm still not clear on whether clients will be able to manually update with later patches.
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/aip.html
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Posted by:
anonymous_9363
9 years ago
I would counsel you to never - NEVER - allow users to update software from ANY vendor. Indeed, I would counsel that you never let vendor software loose on your estate, either. Unless you really enjoy remediating/rebuilding your workstations, of course...
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I would gladly accept that counsel and promote it all directions myself. Unfortunately that call is made above my pay grade. :-(
The idea is that we handle all updates from IT. The problem is a large number of research scientists who do occasionally have a legit reason to update their own machine outside of our regular policy. We VLAN many of them, but I still don't like it. And yes, it does bite them sometimes. Sure, they could call and request someone to test, approve and install etc, but that might take an extra few minutes. We've added things like PowerBroker to allow some staff to install any software they way at anytime from any location. I strongly disagreed with this action, but I'm not the deciderer.
I didn't the AIP deal to work, but did get the install to go through by calling my working batch file instead of entering the command line from the batch file into the Install > Parameters field for the Acrobat install in the User Console Library.
Thanks for the reply. - murbot 9 years ago
Posted by:
EdT
9 years ago
Adobe provide an enterprise management tool download which you can use to configure the Acrobat product (in fact most of their current products). It generates a basic install and a list of exceptions which need to be installed afterwards. Works very well and avoids any issues with users not being able to download updates if they have appropriate privileges.
I see you are in the monkey tree scenario. Looking up you just see ass holes, whereas those looking down just see smiling faces.
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Another potential buyer for my Packager's Baseball Bat Of Explanation... - anonymous_9363 9 years ago