/build/static/layout/Breadcrumb_cap_w.png

Best way to resolve duplicate users?

Hello!  We setup our user authentication with LDAP.  Is there a clean way to resolve duplicate users?  We'd like to preserve associated tickets that might be attached to an old or incorrect user account.  Is there a way to merge or archive users?

1 Comment   [ + ] Show comment
  • To confirm: the reason you have duplicates is because users were created in the system before LDAP was configured? So you should need to delete duplicates once and that will take care of it? - JasonEgg 7 years ago

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ