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Deploying MSI through ZENworks does not copy all files

I haven't had a problem in the past deploying MSI packages through ZENworks to workstations.

I have one application now (Crystal Reports 11) that will install fine doing a standard command line msiexec with my transform file, but when deploying through a ZENworks application object it only installs about 1/3rd of the files in the package.

Has anyone seen this kind of behavior before? The distribution does not error out, it completes successfully, but it is missing most of the files.


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Answers (5)

Posted by: rpfenninger 16 years ago
Second Degree Green Belt
0
I've had a few problems with transform files and ZENworks as well (the transform not being applied).
I needed to delete the transform within the ZENworks application object, apply, and reassign the transform file.
Is it just the transform file that fails?
Have you ever created a verbose log during installation to check the differences?
Hope this helps
Cheers
Posted by: SpriteAM 16 years ago
Senior Yellow Belt
0
I have tried deleting the transform from the ZEN object, renaming the tranform file and re-adding it to the object without success.

I am able to install the MSI with transform from a commandline (msiexec etc...) but from the ZEN object it only installs a fraction of the files/directories.
Posted by: FunWithApps 16 years ago
Senior Yellow Belt
0
Have you tried copying the files locally, then running a command line msiexec from there?

I have had apps where the files needed to be on the local machine. I find the copy files command in Zen kind of clunky, so I just make two apps:

1. Runs a batch file to copy the entire directory to the local machine
2. Runs the msiexec in the command line to install the application.

I usually chain the apps, so if someone is manually installing the app the file copy comes first.

The nice thing about this is if you are deploying to a lot of people at once, you can stage the file copy (I don't remember how big Crystal Reports gets, or I could be blocking it out ;-)
Posted by: SpriteAM 16 years ago
Senior Yellow Belt
0
msiexec commandline with the transform works fine, both with the files local and the files on a network resource.
It only fails (and even then it doesn't completely fail, and does not give an error) when it is being distributed via ZEN object.
Posted by: inr32 16 years ago
Senior Yellow Belt
0
Try a different interface level, I have seen (and this is not ZEN specific), that if you use a no interface level, whether it is pushed with ZEN or installed via command line, that the full set of sequences do not run..

QN is not the same as QR is not the same as QB or QF... if you follow...
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