Error 1309 when trying to run MSI
I am having problems running the my msi file, I get the Error 1309.Error reading from file: path name\*exe System error 3. Verify that the file exists and that you can access it.
I am running with administrator priviledges and it fails on XP and Vista.
I have pasted part of my log below:
MSI (s) (74:F0) [12:18:52:926]: File: C:\Program Files (x86)\HRH\Gravitas\Program\GrvDataService.exe; To be installed; Won't patch; No existing file
MSI (s) (74:F0) [12:18:52:926]: Source for file 'GrvDataService.exe' is uncompressed, at 'C:\installers\program files\HRH\Gravitas\Program\'.
InstallFiles: File: GrvDataService.exe, Directory: C:\Program Files (x86)\myapp\Program\, Size: 20480
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:942]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:942]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:942]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
Error 1309.Error reading from file: C:\installers\program files\myapp\Program\GrvDataService.exe. System error 3. Verify that the file exists and that you can access it.
MSI (s) (74:F0) [12:18:55:359]: Product: Gravitas -- Error 1309.Error reading from file: C:\installers\program files\HRH\Gravitas\Program\GrvDataService.exe. System error 3. Verify that the file exists and that you can access it.
Does anybody have any ideas how to fix the problem?
Thanks in advace
I am running with administrator priviledges and it fails on XP and Vista.
I have pasted part of my log below:
MSI (s) (74:F0) [12:18:52:926]: File: C:\Program Files (x86)\HRH\Gravitas\Program\GrvDataService.exe; To be installed; Won't patch; No existing file
MSI (s) (74:F0) [12:18:52:926]: Source for file 'GrvDataService.exe' is uncompressed, at 'C:\installers\program files\HRH\Gravitas\Program\'.
InstallFiles: File: GrvDataService.exe, Directory: C:\Program Files (x86)\myapp\Program\, Size: 20480
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:926]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:942]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:942]: Note: 1: 2318 2: C:\Program Files (x86)\myapp\Program\myapp.exe
MSI (s) (74:F0) [12:18:52:942]: Note: 1: 1309 2: 3 3: C:\installers\program files\myapp\Program\myapp.exe
Error 1309.Error reading from file: C:\installers\program files\myapp\Program\GrvDataService.exe. System error 3. Verify that the file exists and that you can access it.
MSI (s) (74:F0) [12:18:55:359]: Product: Gravitas -- Error 1309.Error reading from file: C:\installers\program files\HRH\Gravitas\Program\GrvDataService.exe. System error 3. Verify that the file exists and that you can access it.
Does anybody have any ideas how to fix the problem?
Thanks in advace
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Answers (2)
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Posted by:
jrtn
12 years ago
Posted by:
anonymous_9363
15 years ago
So, does 'C:\installers\program files\HRH\Gravitas\Program\GrvDataService.exe' exist on the target machine?
I suspect that you have the package set to use external, uncompressed files with the source 'C:\installers\program files\HRH\Gravitas\Program'. If that folder and its contents don't exist on the target, there's no source for the files and the install will fail.
I suspect that you have the package set to use external, uncompressed files with the source 'C:\installers\program files\HRH\Gravitas\Program'. If that folder and its contents don't exist on the target, there's no source for the files and the install will fail.
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