Error 1603 Installing Creative Cloud from Network Path
I used the same method as I am going to describe below to install CS6 but I cannot do this with Creative Cloud.
After I built a install Package for Adobe Creative cloud I copied it up to a network share that I use for several other remote installations including Adobe CS6. I use Dell KACE to distribute my software and due to the large size of Creative Cloud and Creative Suite before it I do not want to copy the large install files directly to the appliance.
The problem I am having is when I try to install from this network location just as I have with CS6 I get the following error:
Installation operation failed
Windows Installer installed the product. Product Name: Adobe_CC_NoAcrobat. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
Adobe_CC_NoAcrobat is what I named the package.
My install commands look like this:
start /wait \\SERVER\AdobeCC\Adobe_CC_NoAcrobat\Exceptions\ExceptionDeployer.exe --workflow=install --mode=pre
start /wait msiexec.exe /i "\\SERVER\AdobeCC\Adobe_CC_NoAcrobat\Build\Adobe_CC_NoAcrobat.msi" /qn /L*v c:\Adobe.log
start /wait \\SERVER\AdobeCC\Adobe_CC_NoAcrobat\Exceptions\ExceptionDeployer.exe --workflow=install --mode=post
I basicall put those commands into a BAT file and upload that to the KBOX
I added the Logging after it kept failing to see what was going on and I can paste the entire log file if need be but if I copy the folder with the package contents locally and run the same commands from the same elevated command prompt it installs fine. Error 1603 usually points to some access rights issue but for the life of me I cannot determine what the issue is. I have given full control to "Everyone", "SYSTEM" and all users to the network share and it is only the MSI that fails it seems.
Answers (1)
Just yesterday we talked about another Adobe product giving a 1603 error. Maybe this'll help:
http://www.itninja.com/question/error-1603-deploying-adobe-packages
Not super helpful, but maybe it'll help jog some info loose. - tdickinson 10 years ago
Thank You for your reply. - bwilkerson 10 years ago
1505 is the error returned for another installation being in progress.
1603 is invariably caused by a file that the package wants to install being in use on the target machine. Try deploying only when no user is logged in to the machine. - anonymous_9363 10 years ago
http://www.reddit.com/r/talesfromtechsupport/comments/27pwo7/the_nightmare_of_deploying_adobe_creative_cloud/?sort=new
Year: 2014
I've been trying to wrap my head around using the Adobe Creative Cloud Packager to create an install package which I can use to deploy the latest Adobe Creative Cloud. I've been struggling in that the main package would get about half-way through installing and then roll back the changes. Reading through the logs was awful, I couldn't for the life of me figure out why this package was failing to install from my deployment share. Throwing my arms up in the air, I called Adobe Tech Support.
After only a little poking around, the tech tells me that Adobe doesn't support installations from network sources and that we should try installing from the local drive. To my astonishment/despair, this method completed successfully. Our conversation afterwards was as follows:
ME: I suppose the trick is to just install it from the local disk (and not the network) then.
SUPPORT: Indeed yes.
ME: If it's there I guess I missed it, but I didn't notice anything in the documentation saying that network installs were not good.
SUPPORT: Honestly speaking it is nowhere mentioned.
ME: Ah, I see.
I couldn't help but laugh out of despair. I wasted about a week trying to troubleshoot on my end before escalating to support--all wasted. As a workaround to get this steaming pile to install from the network, I wrote a script to unpack a 7z file containing the Adobe installer to a temporary directory, install it, and delete the directory.
+1 hate to Adobe products - evasive2008 9 years ago