/build/static/layout/Breadcrumb_cap_w.png

Error 2809 when running the App.

Hi,

MSI created and installed fine. But when I run the application using a test account, the error 2809 Resume_Install_Dialog,Cancel,Bitmap32 appear. When I run th App using an Admin account it works fine.

Does this sound like a permission problem?

Any advise is much appreciated.

Cheers!

Ray

0 Comments   [ + ] Show comments

Answers (4)

Posted by: anonymous_9363 14 years ago
Red Belt
0
I wouldn't think that it's a permission problem, since this error is "internal" to the MSI.

The 'Cancel' control on the 'Resume_Install_Dialog' dialog is most likely not pointing to the previous dialog. I picked an MSI at random to illustrate. The 'Dialog' table entry for that dialog looks like this:Resume_Install_Dialog 50 50 375 270 71 [ProductName] [_WiseDialogSuffix] InstallNow InstallNow CancelThe corresponding row in the 'ControlEvent' table looks like this:Resume_Install_Dialog Cancel SpawnDialog Cancel 1 My guess is that either the entry in the Dialog table or the ControlEvent table is broken. My stab in the dark is that the entry in the 'Argument' column of the latter will be your culprit.

As to why you see this only with a vanilla user account and not an admin account...does your MSI install anything to the user profile, either file-wise or registry-wise?
Posted by: RayCon 14 years ago
Senior Yellow Belt
0
Thanks for the info. I spent days on it and still getting the same error. [:@]

It's a just astraight capture and nothing in the user profiles.

Don't know why it works for the admin account though.
Posted by: anonymous_9363 14 years ago
Red Belt
0
To eliminate permissions as the problem, have you run ProcMon as you start the app as a vanilla user? It might just be that you've somehow hit a Microsoft speciality - the error message which doesn't quite match the error. You know, the scenario where the app goes "Something's gone wrong. I'm not sure what it is but I have to tell you something so I'm going with this."
Posted by: RayCon 14 years ago
Senior Yellow Belt
0
Thanks! I haven't use procman b4 but I'll give it a go. Cheers!
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ