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For the love of god, help me!!

I have been EVERYWHERE trying to find a solution for this, and nothing. I try to uninstall Kaspersky Internet Security but I get a windows error on msiexec.exe. Then I try to get Windows Installer Cleanup, and it gets an error trying to install it! I can't win! How do I solve this problem, I can't go the reference post because there are so many problems that I can't pinpoint this... Someone please help!!!

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Answers (4)

Posted by: AngelD 17 years ago
Red Belt
0
Is the Windows Installer (MSIServer) service working correctly.
Which error/message do you get when trying to either uninstall Kaspersky Internet Security or install CleanUp utility?
Posted by: Jeremy Hall 16 years ago
Yellow Belt
0
probably a late reply, but...

There are many utility programs for free that will help with these issues. It's best to find a few key freewares that are not time limited, to fix these problems. You need spybot s & d , as well as a zone alarm, or keiro firewall, you need avg or avast freeware anti-spyware. get ad-aware 2007 freeware. install & update everything, then run the fixes, & uninstalls of your problem programs in safe mode. You sound like a system repair may be needed, to properly re-install your windows working components. If you have a computer w/ only a backup disk, you may be in trouble. In the worst case scenarios, where you have severe booting & running problems, I've seen the "registry doctor" be of great assistance, but you have to pick up a cracked code, to get it for free. So it's best not to go there, unless you're in big trouble. So many people buy computers, without the actual microsft xp installation disk, and end up screwed like this. Never buy a computer w/o the installation disk, so you can completely start over if needed. You can also run the repair feature, off of boot from disk, and auto repair a great number of problems. Get a usb connect external backup / burner, back up your system, and re-install everything from disk. You sound like you might not be able to do that. Trust spybot s & d, it has an msiexe similar tool that is in spybot (startup lists), you can uncheck this kaspersky, and it will still be there, but not running, or using system resources. If you have AOL, you should not bother chatting about problems, because you asked for it.

Have a nice day. There is no help for personal pc users, except the public free resources. Installing anything with limited time frames, or that cost from the start, is bound to hurt you, if you are just running standard use computer programs. Call in your CC, & erase your cookies! Put all internet options on high alert, and adjust as needed. Check to clear your virtual memory on shutdown, and do not save encrypted pages to disk. Go to your users, and set passwords for guest & you. Go to control panel, administrative tools, services, and turn off messanger, and telnet, turn off remote registry manipulation, and manually turn on all available auditing. A great tool that keeps me out of trouble, is setting my computer (in these system tools areas) to turn off immediately if unable to log security alerts. Get past me, I shut down, and reset everything. Try the wrong login, you get shut down, You'll be suprised how often you are actually rubbernecked.

Anyways, forums are fun, but mostly useless for posting for help. Find out what your problem is, and search, search search. If you find nothing, it is your determination of the actual problem that is likely to blame for not being able to find appropriate help.

in conclusion: google: "spybot s & d" home.
Posted by: Coriolus 16 years ago
Orange Belt
0
Not sure WTH this guy above me is rambling on about but sounds to me like your microsoft installer service is not running or something as stated above. Look into that under 'services' and check your event viewer for specific error information..
Posted by: SarahC 16 years ago
Yellow Belt
0
ORIGINAL: Jeremy Hall

probably a late reply, but...

There are many utility programs for free that will help with these issues. It's best to find a few key freewares that are not time limited, to fix these problems. You need spybot s & d , as well as a zone alarm, or keiro firewall, you need avg or avast freeware anti-spyware. get ad-aware 2007 freeware. install & update everything, then run the fixes, & uninstalls of your problem programs in safe mode. You sound like a system repair may be needed, to properly re-install your windows working components. If you have a computer w/ only a backup disk, you may be in trouble. In the worst case scenarios, where you have severe booting & running problems, I've seen the "registry doctor" be of great assistance, but you have to pick up a cracked code, to get it for free. So it's best not to go there, unless you're in big trouble. So many people buy computers, without the actual microsft xp installation disk, and end up screwed like this. Never buy a computer w/o the installation disk, so you can completely start over if needed. You can also run the repair feature, off of boot from disk, and auto repair a great number of problems. Get a usb connect external backup / burner, back up your system, and re-install everything from disk. You sound like you might not be able to do that. Trust spybot s & d, it has an msiexe similar tool that is in spybot (startup lists), you can uncheck this kaspersky, and it will still be there, but not running, or using system resources. If you have AOL, you should not bother chatting about problems, because you asked for it.

Have a nice day. There is no help for personal pc users, except the public free resources. Installing anything with limited time frames, or that cost from the start, is bound to hurt you, if you are just running standard use computer programs. Call in your CC, & erase your cookies! Put all internet options on high alert, and adjust as needed. Check to clear your virtual memory on shutdown, and do not save encrypted pages to disk. Go to your users, and set passwords for guest & you. Go to control panel, administrative tools, services, and turn off messanger, and telnet, turn off remote registry manipulation, and manually turn on all available auditing. A great tool that keeps me out of trouble, is setting my computer (in these system tools areas) to turn off immediately if unable to log security alerts. Get past me, I shut down, and reset everything. Try the wrong login, you get shut down, You'll be suprised how often you are actually rubbernecked.

Anyways, forums are fun, but mostly useless for posting for help. Find out what your problem is, and search, search search. If you find nothing, it is your determination of the actual problem that is likely to blame for not being able to find appropriate help.

in conclusion: google: "spybot s & d" home.


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