/build/static/layout/Breadcrumb_cap_w.png

Packaging an upgrade for Q Fax Client version 1.03

HI I have a q fax client version 1.03 which is in production, now i got a a new package from the third party vendor with a new version, the application needs to un-install and install new version,i tried everything within the upgrade tables and property tables ? but still not able to uninstall the previous version.

upgrade code for both the msi's are different and the upgrade code in general information is different to that in the upgrade table in the directory( the one in production) , i seriously need you advices.  Thanks in advance

Asked 11 years ago 1423 views
1 Comment   [ + ] Show comment
  • The first package you try to remove is a repackaged version of the original vendor setup? In that case the original Version and upgrade codes the upgrade refers to have been lost in packaging. You must then modify the installer of the new application to remove the repackged product. You do that by changing the GUID's in the upgrade table with those of the product you want to remove.
    Alternatively use your distribution tool to remove the old package and distribute the new version. You won't use the Windows Installer functionality for upgrade but the result is the same. - EVEEN 11 years ago

Answers (0)

Be the first to answer this question

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ