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How to suppress reboot after Office 2010 uninstall ?

I`ve got my uninstallDGT.xml file configured with

<Configuration Product="ProPlus">

<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="SETUP_REBOOT" Value="Never" />
</Configuration> 

but still, setup does a reboot after uninstalling Office 2010 Pro.

my full command line is setup.exe /uninstall ProPlus /config "proplus.ww\uninstallDGT.xml"

 

Any help would be great.  Thanks


4 Comments   [ + ] Show comments
  • Syntax looks good, but I have two suggestions;

    (1) change the /config parm to "%~dp0proplus.ww\uninstallDGT.xml"
    (2) add <Logging Template="Office 2010 Uninstall.log" Path="c:\install_logs" Type="Verbose"/> to the XML file to create a log of the process for troubleshooting. Change Path= to an appropriate location to store the file. - vjaneczko 10 years ago
  • Yeah, you will be able to see in that log if the XML was applied - indierox 10 years ago
  • adding "%~dp0 did not fix the issue...it made it worst. I see setup.exe in the prcesses but it doesn`t do anything and eventually i get a fail error from SCCM. I tried running my original command line from the dos prompt and it worked without rebooting the system. It also created to log file. I will try again running the command line from SCCM with the added logfile option and see what happens. - KevinViolette 10 years ago
  • Same results. Here`s the end of my logfile. At the begining (of this section) it says it will require a reboot. then at the end it says "reboot requested never, Skipping reboot attempt" and then it reboots.
    ---------------------------------------------------------------------------------------
    The uninstall of package ProPlusWW will require a reboot.
    Successfully uninstalled package: ProPlusWW product code:{90140000-0011-0000-0000-0000000FF1CE}
    Not running post install command from install job. Install: no, Before chain: FALSE, UI Level: 0
    PERF: TickCount=6861579 Name=Job::DoCacheWork Description=Begin function
    Error attaching to OSE, error 0x00000000
    Stopping running ose
    LIS: start uncaching for download "{90140000-0011-0000-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0011-0000-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0015-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0015-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0016-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0016-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0018-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0018-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0019-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0019-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-001A-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-001A-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-001B-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-001B-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-002A-040C-1000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-002A-040C-1000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-002C-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-002C-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-0044-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-0044-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-006E-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-006E-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-00A1-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-00A1-040C-0000-0000000FF1CE}-C"
    LIS: start uncaching for download "{90140000-00BA-040C-0000-0000000FF1CE}-C"
    LIS: finished uncaching for download "{90140000-00BA-040C-0000-0000000FF1CE}-C"
    Error attaching to OSE, error 0x00000000
    Stopping running ose
    PERF: TickCount=6863154 Name=Job::DoCacheWork Description=End function
    SystemRestore : Attempting to committing System-Restore-Point for Product [Microsoft Office Professionnel Plus 2010] (with RestorePointType [1, Removed]).
    SystemRestore : Successfully committed System-Restore-Point for Product [Microsoft Office Professionnel Plus 2010] (with RestorePointType [1, Removed]).
    Not showing completion dialog because it was not requested.
    Reboot requested never. Skipping reboot attempt.
    Catalyst execution finished: 01/23/2014 13:34:09. Return code: 3010.
    PERF: TickCount=6863451 Name=RunSetup Description=End function - KevinViolette 10 years ago

Answers (2)

Posted by: cblake 10 years ago
Red Belt
1

Have you tried adding both of the reboot controllers?:

<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />

Posted by: KevinViolette 10 years ago
5th Degree Black Belt
0

I was originally trying to replace Office 2010 with 2013 with a task sequence.  That doesn`t work.  I have executed each task seperately with succes as a standalone deployment(not a task sequence).  I have tried making the uninstall 2010 a dependancy of the installation of 2013 but after the uninstall, it doesn`t go any further.  Sounds like the uninstall of 2010 is not saying "OK i`m done, you can now install 2013".  Anybody have any idea why this would happen ?


Comments:
  • We stumbled into the same position. Just in case anyone else runs into this, the two tasks need to be run together under the "run a batch file" option. So something like:

    REM Uninstall Office 2010
    "setup.exe /yourconfig"

    REM New 2013 Installation
    setup.exe /adminfile Setup.MSP - cjohnson@pandora.com 9 years ago

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