/build/static/layout/Breadcrumb_cap_w.png

HP Officejet Software

We bought a bunch of OfficeJet 8500s and we want to deploy the software to our users in group policy. There is even an msi in the "corporate" driver package called "ad_install" but I can't find anywhere how to automate this. Anyone have any advice?

0 Comments   [ + ] Show comments

Answers (11)

Posted by: anonymous_9363 15 years ago
Red Belt
0
Crystal ball time again...

How are you planning to deploy the software? Group Policy? SMS/SCCM? Altiris? Tivoli? ZenWorks? Marimba? Shall I go on? :-)
Posted by: cygan 15 years ago
Fifth Degree Brown Belt
0
but I can't find anywhere how to automate this. Anyone have any advice?
are you talking about repackaging the software ???? or what

I am confused [sm=rolleyes.gif]
Posted by: JK1150 15 years ago
Senior Yellow Belt
0
I would like to use group policy. I have packaged quite a few apps using either ORCA or AdminStudio, but I have no idea where to begin with this one. I tried repackaging it, but it comes out rather messy as it tries to install drivers. I'd like to know how the "ad_install.msi" works if anyone has had experience with packaging HP scanner software. There is also the "solution center" that has an msi that won't run either. Let me know if I left anything out. I am relatively experienced in packaging apps, I just want to know if anyone has any experience with this one.

Thanks!
Posted by: kiptek 15 years ago
Second Degree Green Belt
0
but I have no idea where to begin with this one. I tried repackaging it, but it comes out rather messy as it tries to install drivers. I'd like to know how the "ad_install.msi" works if anyone has had experience with packaging HP scanner software. There is also the "solution center" that has an msi that won't run either.
Have you had a look @ the MSI structure... That should tell you how it works.. features, components, files, reg keys, etc... When you try and install, have you created a verbose log? That should tell you what is going on step by step... When you say "won't run" what does that mean? Any error messages? What does it put in the log?
Posted by: JK1150 15 years ago
Senior Yellow Belt
0
ORIGINAL: kiptek

Have you had a look @ the MSI structure... That should tell you how it works.. features, components, files, reg keys, etc... When you try and install, have you created a verbose log? That should tell you what is going on step by step... When you say "won't run" what does that mean? Any error messages? What does it put in the log?



that's the odd part, there are no files, shortcuts, or anything in the ad_install.msi when I view it in ORCA. When I run it, it does "preparing to install" and then goes away. The event viewer says it install, but obviously nothing happened

I know I'm being vague here, but I am really not sure where to start. That msi is the only MSI and it doesn't seem to do anything, and packaging the installer results in a messy MSI that tries and ultimately fails to install the drivers. I wonder if there is anyone at HP i can get in touch with...
Posted by: kiptek 15 years ago
Second Degree Green Belt
0
once again, what does the verbose log say?
Posted by: pctec100 15 years ago
Senior Yellow Belt
0
I'm not sure if you can do this using GPO since I primarily use SMS for deployment. I just deployed these drivers and it was very simple. The corporate driver package has a file, hpzsetup.exe. All I had to do was run that with the -s switch to install the drivers unattended.
Posted by: JK1150 15 years ago
Senior Yellow Belt
0
Were you able to set and settings for that? I have the wireless printers so I would need to set the IP somewhere
Posted by: pctec100 15 years ago
Senior Yellow Belt
0
I do not have to deal with that because my print settings are controlled from the print server.
I believe you will find the answer to your question in the readme.html file in the driver package. You'll find it under setup\enterprise\enu.
It documents the command line options that are available with the installer.

The document gives several samples on how to automate the ip address setting in the install. Here is one of those examples. Setup.exe –s –ipaddress “16.149.182.123”
Posted by: JK1150 15 years ago
Senior Yellow Belt
0
yea, I didn't know that readme was there, thanks! I figured it out. Apparently the ad deploy msi just launches the exe on first login in silent mode. It temporarily maps the directory as a shared drive Z: which I need to find out if it will cause conflicts if there is already a mapped drive there.
Posted by: elgwhoppo 15 years ago
Senior Purple Belt
0
ORIGINAL: JK1150

that's the odd part, there are no files, shortcuts, or anything in the ad_install.msi when I view it in ORCA. When I run it, it does "preparing to install" and then goes away. The event viewer says it install, but obviously nothing happened



After installing, go to printers and faxes, right click anywhere and hit server properties. Go to the drivers tab. See if the new drivers are listed.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ