Install interface level problem
I have an application BMC Control M where the install will be successful if I use /qr but if I use /qb the install fails.
Here is this section of the log file where the error occurs but I think this is just he result of another problem that doesn't generate an error in the log? Any ideas?
Here is this section of the log file where the error occurs but I think this is just he result of another problem that doesn't generate an error in the log? Any ideas?
(GeneralUtils.rul,198,I2MsiGetProperty): MsiGetProperty: TASK_SELCTION = BASIC_INST
(GeneralUtils.rul,198,I2MsiGetProperty): MsiGetProperty: REPORT_FAC =
(GeneralUtils.rul,198,I2MsiGetProperty): MsiGetProperty: CTMEM_BIN = C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\bin\
(GeneralUtils.rul,198,I2MsiGetProperty): MsiGetProperty: CTMEM_INI_SSL = C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\
(CTMEM_Conf.rul,985,CTMEM_EncryptUserPassword): Launching the command: """C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\bin\cryptocli.exe" "######" "C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini" -1"".
(CTMEM_Conf.rul,993,CTMEM_EncryptUserPassword): The file C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini could not be found.
Failed to launch the command: """C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\bin\cryptocli.exe" "######" "C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini" -1"".
Aborting installation ...
(GeneralUtils.rul,198,I2MsiGetProperty): MsiGetProperty: TempFolder = C:\WINDOWS\TEMP\
(GeneralUtils.rul,1952,SilentMessageBox): The file C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini could not be found.
Failed to launch the command: """C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\bin\cryptocli.exe" "######" "C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini" -1"".
Aborting installation ...
1: Invoke Function fails, Error = 0x8000ffff
MSI (s) (00:7C) [11:05:47:500]: User policy value 'DisableRollback' is 0
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Answers (1)
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Posted by:
reds4eva
16 years ago
Without seeing the whole log or knowing the app at all, I would hazard a guess and say this is the issue -
/qr is supressing the dialog. Id be trying to sort out why the ini file isnt found.
(GeneralUtils.rul,1952,SilentMessageBox): The file C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini could not be found.
Failed to launch the command: """C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\bin\cryptocli.exe" "######" "C:\Program Files\BMC Software\CONTROL-M EM 6.3.01\Default\Ini\ssl\ClientServerSSL.ini" -1"".
Aborting installation./qr is supressing the dialog. Id be trying to sort out why the ini file isnt found.
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