/build/static/layout/Breadcrumb_cap_w.png

Install MSI Package

I receive an Unhandled Exception popup window with the following infos:
ErrorNumber: 0x80040706
Description: Object reference not set


i have tried the following, without success
Getting Around MSI Packages That Require Setup.exe
http://itninja.com/blog/view/7.8-gigabyte-size-limit-in-nt''s-ntfs4


part of the log file...
MSI (s) (C4:14): Creating MSIHANDLE (1134) of type 790542 for thread 2836
1: The InstallScript engine version currently installed on this machine is adequate.
1: Event 'E3220705' is created
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3
1: {4FC5F15C-DDFA-4FAF-8071-BE8D63BCD20C}
1: Extract supporting files
1: ISMsiServerStartup Failure, Failed to RegisterMsiServer, Error = 0x80004004
1: MsiServerStartup failed. Abort installation.
Action ended 16:32:29: ISMsiServerStartup. Return value 1603.
Action ended 16:32:29: ISStartup. Return value 3.
MSI (s) (C4:14): Doing action: ISCleanUpFatalExit
Action start 16:32:29: ISCleanUpFatalExit.
MSI (s) (C4:14): Creating MSIHANDLE (1167) of type 790542 for thread 2836


thanks for your help
Roland

0 Comments   [ + ] Show comments

Answers (6)

Posted by: Roland 20 years ago
Yellow Belt
0
SmartPlant with the version 4. I want to create a netinstall package to distribute SmartPlant software. I've added the msi part with the MSIInstallProduct command. Do you need further information?
Posted by: cdupuis 20 years ago
Third Degree Green Belt
0
Is it a Native MSI installer or are you repackaging it? If it is MSI based, then have you tried creating a Transform file to customize the installation to suite your needs? Also, do your systems meet all the requirements for the program?
Posted by: MSIMaker 20 years ago
2nd Degree Black Belt
0
From looking at the log it looks like the Installer service failed to start. Or maybe it was the Installshield service which didnt get registered correctly during installation startup.

Run the setup as a local admin and see if that helps.
Posted by: MSIMaker 20 years ago
2nd Degree Black Belt
0
Installshield strikes again!
Posted by: WiseUser 19 years ago
Fourth Degree Brown Belt
0
I know this is late... but better late than never!

This is a common DCOM problem with Installshield MSI files. he relevant lines are these:

1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3
1: {AC5B787D-3B5F-40A5-8188-D088BC229DCB}
1: ISMsiServerStartup Failure, Failed to create InstallDriver, Error = 0x8000401a
Action ended 15:10:11: ISMsiServerStartup. Return value 1603.

Changing the DCOM launch credentials should fix the problem...

[HKEY_CLASSES_ROOT\AppID\{E4A51076-BCD3-11D4-AB7D-00B0D02332EB}]
"RunAs"=-

[HKEY_CLASSES_ROOT\AppID\{99BDE2B6-D79E-11D4-AB87-00B0D02332EB}]
"RunAs"=-

I have even modified a copy of "Isscript.msi" so it does this anyway.
Posted by: cdupuis 20 years ago
Third Degree Green Belt
0
Roland, what product are you trying to install? What steps are you taking to install it? Are you deploying it on a network?
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ