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Installation error:Adobe Captivate4:Exit code7

Hi,
I am trying to install "Adobe Captivate4" silently. I have done all the steps correctly which are mentioned in package knowledge-base.
http://www.appdeploy.com/packages/detail.asp?id=1555
http://www.adobe.com/aboutadobe/openoptions/pdfs/manualenterprisedeployment_cs4_help.pdf
But when I trigger installation, after few seconds it exits, with exit code7.
(Exit Code7: Unable to complete silent workflow). It creates below log file, in C:\Program Files\Common Files\Adobe\Installers. Can somebody guide me in this?

[ 316] Mon Sep 28 00:11:16 2009 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 2.0.133.0
-------------------- BEGIN - Proxy File Summary - BEGIN --------------------
AdobeCode: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.proxy.xml
AdobeCode: {4A3E802F-A221-465C-A1A7-E4AF92FFB393}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\AdobeAIRHelp-mul.proxy.xml
AdobeCode: {50F104C6-DA8A-4C07-8DAE-819CA09BBF8B}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeSuiteSharedConfiguration-mul\AdobeSuiteSharedConfiguration-mul.proxy.xml
AdobeCode: {6BE35082-8D96-45BD-B1D6-1B394BC70089}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeCaptivate4en_US\AdobeCaptivate4en_US.proxy.xml
AdobeCode: {716E0306-8318-4364-8B8F-0CC4E9376BAC}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\MSXML4.0\MSXML4.0.proxy.xml
AdobeCode: {9D1CA210-C2FC-46BA-B833-099FFFCACBF0}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\AdobeCaptivateReviewer-mul.proxy.xml
AdobeCode: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.proxy.xml
-------------------- END - Proxy File Summary - END --------------------
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4
Updating media info for: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}, Effective: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.msi
Updating media info for: {4A3E802F-A221-465C-A1A7-E4AF92FFB393}, Effective: {4A3E802F-A221-465C-A1A7-E4AF92FFB393}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\AIRApplicationRunner.exe
Updating media info for: {50F104C6-DA8A-4C07-8DAE-819CA09BBF8B}, Effective: {50F104C6-DA8A-4C07-8DAE-819CA09BBF8B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeSuiteSharedConfiguration-mul\AdobeSuiteSharedConfiguration-mul.msi
Updating media info for: {6BE35082-8D96-45BD-B1D6-1B394BC70089}, Effective: {6BE35082-8D96-45BD-B1D6-1B394BC70089}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeCaptivate4en_US\AdobeCaptivate4en_US.msi
Updating media info for: {716E0306-8318-4364-8B8F-0CC4E9376BAC}, Effective: {716E0306-8318-4364-8B8F-0CC4E9376BAC}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\MSXML4.0\msxml4.msi
Updating media info for: {9D1CA210-C2FC-46BA-B833-099FFFCACBF0}, Effective: {9D1CA210-C2FC-46BA-B833-099FFFCACBF0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\AIRApplicationRunner.exe
Updating media info for: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}, Effective: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Captivate 4, Path: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.msi
-------------------- END - Updating Media Sources - END --------------------
[ 316] Mon Sep 28 00:11:17 2009 DEBUG
Adding driver payload ARP data
Added: AddRemoveInfoAboutURL=http://www.adobe.com
Added: AddRemoveInfoDisplayName=Adobe Captivate 4
Added: AddRemoveInfoDisplayVersion=4
Added: AddRemoveInfoSupportURL=http://www.adobe.com/support/Captivate
Added: AddRemoveInfoUpdatesURL=http://www.adobe.com/support/Captivate/downloads.html
Install bootstrapper parameters:
Log of: object
defaultLanguage {string}: en_US
installSourcePath {string}: C:\Documents and Settings\Administrator\Desktop\EXtracted\Adobe Captivate 4
platform {string}: Win32
sessionID {string}: 1e92effc954e788ad49a56b24f4bcf1
setupVersion {string}: 2.0.133.0
productName {string}: Adobe Captivate 4
driverAdobeCode {string}: {6BE35082-8D96-45BD-B1D6-1B394BC70089}
INSTALLDIR {string}: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
record {string}: 0
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload0 {string}: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload1 {string}: {4A3E802F-A221-465C-A1A7-E4AF92FFB393}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload2 {string}: {50F104C6-DA8A-4C07-8DAE-819CA09BBF8B}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload3 {string}: {6BE35082-8D96-45BD-B1D6-1B394BC70089}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload4 {string}: {716E0306-8318-4364-8B8F-0CC4E9376BAC}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload5 {string}: {9D1CA210-C2FC-46BA-B833-099FFFCACBF0}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload6 {string}: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.TotalPayloads {number}: 7
AddRemoveInfoAboutURL {string}: http://www.adobe.com
AddRemoveInfoDisplayName {string}: Adobe Captivate 4
AddRemoveInfoDisplayVersion {string}: 4
AddRemoveInfoSupportURL {string}: http://www.adobe.com/support/Captivate
AddRemoveInfoUpdatesURL {string}: http://www.adobe.com/support/Captivate/downloads.html
ExitWorkflow {string}: 1

[ 316] Mon Sep 28 00:11:17 2009 INFO
Installing Bootstrapper
--record option not specified
* Logfile path changed to: C:\Program Files\Common Files\Adobe\Installers\Adobe Captivate 4 4 09-28-2009.log *

0 Comments   [ + ] Show comments

Answers (3)

Posted by: abking99 15 years ago
Second Degree Blue Belt
0
I got it's answer. When I got source, it was in "Adobe Captivate 4" folder. You can see space, in folder name and I did not noticed this. I made it "AdobeCaptivate4" and it worked.

Thanks.
Posted by: anonymous_9363 15 years ago
Red Belt
0
Adobe's outstanding skill in making shabby installations continues. It seems malformed (that is, malformed according to Adobe) files can trip up the install http://www.packagedeploy.com/packages/adobe-cs4-deployment-adobe-creative-suite-4-design-standard.html#more-46
Posted by: smooochy 15 years ago
Orange Belt
0
I've packaged some CS4 products and there are a few things to watch out for.
Be careful when you make changes to your XML files, and make sure you save them all in UTF-8 encoding.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

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