Installation Flash Player 10 stops in the middle
Hello everyone,
I have create a GPO which allows to install flash player 10, the msi supplies by adobe, but in the starting up of the computer, the installation stops in the middle, I have to reboot the pc manually, because we have a display which tell "install Flach player......" But it doesn't disappear.
And when I restart the computer, Flash Player is uninstalled well (first phase of the MSI) but it is not reinstalled ( second phase of the MSI)
I hope I have been clear my English is horrible :p
Thank you for help
I have create a GPO which allows to install flash player 10, the msi supplies by adobe, but in the starting up of the computer, the installation stops in the middle, I have to reboot the pc manually, because we have a display which tell "install Flach player......" But it doesn't disappear.
And when I restart the computer, Flash Player is uninstalled well (first phase of the MSI) but it is not reinstalled ( second phase of the MSI)
I hope I have been clear my English is horrible :p
Thank you for help
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Posted by:
anonymous_9363
15 years ago
- Does the MSI (and presumably you have a companion transform file) install if run silently outside of GP control?
- Next, produce and examine a log of the install:
---- Clean the machine
---- Remove it from the group
---- Start the machine
---- Clear out %SystemRoot%\TEMP
---- Either remotely or by logging in, enable the MSI Logging policy in verbose mode (lots of posts here with details on how to do that)
---- Add the machine back into the group
---- Restart the machine
MSI logs are put into %SystemRoot%\TEMP, prefixed 'MSI' followed by 4 to 6 random alphanumeric characters and a '.LOG' extension. They will be many so you need to search for the Flash player one. Use the ProductCode as the search term.
Remember to turn off the policy when you're done.
- Next, produce and examine a log of the install:
---- Clean the machine
---- Remove it from the group
---- Start the machine
---- Clear out %SystemRoot%\TEMP
---- Either remotely or by logging in, enable the MSI Logging policy in verbose mode (lots of posts here with details on how to do that)
---- Add the machine back into the group
---- Restart the machine
MSI logs are put into %SystemRoot%\TEMP, prefixed 'MSI' followed by 4 to 6 random alphanumeric characters and a '.LOG' extension. They will be many so you need to search for the Flash player one. Use the ProductCode as the search term.
Remember to turn off the policy when you're done.
Posted by:
revizor
15 years ago
Why would you bother looking through logs? It's much more fun to (trouble)shoot in the dark, esp. if you're hourly...
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