Internal Error 2343.
I am capturing Trend Micro OfficeScan Corporate Edition Minor Release, 5.58 on Windows XP Pro SP1 using Wise Package Studio 5 and receive this popup error [:@] when running the successfully compiled MSI: Internal Error 2343. As the popup is on the screen, I look and the path of C:\Program Files\Trend Micro\OfficeScan Client does not exist yet. Not sure if it's suppose to or not. According to the MSI the INI files are suppose to be in C:\Program Files\Trend Micro\OfficeScan Client. I have tried removing the INI files from the install and still get the error. As far as I can tell the INI files are not in C:\Program Files\Trend Micro\OfficeScan Client after the original installation finishes using the Trend setup method.
Error Logging Result:
MSI (s) (34:2C): Doing action: WriteIniValues
Action start 10:49:21: WriteIniValues.
GenerateScript: Writing INI file values...
MSI (s) (34:2C): Note: 1: 2343
DEBUG: Error 2343: Specified path is empty.
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
Internal Error 2835. ErrorIcon, ErrorDialog
Internal Error 2343.
MSI (s) (34:2C): Product: Trend Micro OfficeScan Client -- Internal Error 2343.
Thanks,
Mike Niccum
Error Logging Result:
MSI (s) (34:2C): Doing action: WriteIniValues
Action start 10:49:21: WriteIniValues.
GenerateScript: Writing INI file values...
MSI (s) (34:2C): Note: 1: 2343
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
Internal Error 2835. ErrorIcon, ErrorDialog
MSI (s) (34:2C): Product: Trend Micro OfficeScan Client -- Internal Error 2343.
Thanks,
Mike Niccum
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Answers (1)
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Posted by:
MSIMaker
20 years ago
It sounds like the WriteIniValues command is out of sequence with your installation.
Go to the MSI Script tab and select Execute Immediate.
Find WriteIniValues in the sequence and use Ctrl+Down Arrow to move it down the sequence past install files. You might also want to check in the Execute Deferred section as well.
The other thing I do for ini files is to deliver a blank ini file along with my files and also have the values in the ini file section. So the install drops in the file and then the Write ini sequence always has a file to write to.
Go to the MSI Script tab and select Execute Immediate.
Find WriteIniValues in the sequence and use Ctrl+Down Arrow to move it down the sequence past install files. You might also want to check in the Execute Deferred section as well.
The other thing I do for ini files is to deliver a blank ini file along with my files and also have the values in the ini file section. So the install drops in the file and then the Write ini sequence always has a file to write to.
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