/build/static/layout/Breadcrumb_cap_w.png

K1000 - Uninstall Dell Backup and Recovery script not working

They REALLY do not want you uninstalling this product lol.


Anyways, the script is not working. Here is what I did.


Downloaded the dell backup and recovery software.
Installed it on my system.
I then uninstalled it using /R to record the setup.iss file.
Copied the setup.iss file from c:\windows that it created into same folder as the setup files.
Zipped the contents of the folder to app.zip

Created a new script in kace and added app.zip as a dependency and set to run with administrator credentials.
Added a step to unzip app.zip to C:\app
Added another step using the following parameters:
    DIR: c:\app
    FILE: setup.exe
    PARAM: /x /uninst /f2"C:\app\Setup.log" /f1"c:\app\setup.iss"


I ran the script on my pc and it just sits there. I look at running tasks and I can see the setup.exe running but it never finishes. It just sits there. I think it is waiting for a click on the yes/no prompt to uninstall. This should have been recorded during the initial step I did of creating the setup.iss file correct?


Anyone else had luck uninstalling this software via kace?


1 Comment   [ + ] Show comment
  • It's a very annoying tool, many people have been asking this for years...

    You are better of purchasing Volume Licensed Windows, and install Windows from a clean ISO, rather than relying on OEM Images and fighting to remove bloatware.


    e.g.

    https://community.spiceworks.com/topic/1274786-dell-backup-recovery-silent-uninstall

    https://www.tenforums.com/backup-restore/30754-uninstall-dell-backup-recovery-windows-10-a.html

    https://community.spiceworks.com/scripts/show/1960-remove-dell-backup-recovery-manager-tray-icon
    --This Script only removes the tray icon, no the software-- (Yes 10 Lines just to remove the icon).

    https://www.experts-exchange.com/questions/27511412/Uninstall-Dell-Backup-Recovery-Manager.html

    https://www.dell.com/community/Desktops-General-Read-Only/How-to-COMPLETELY-remove-Dell-Backup-and-Recovery-Manger-for/td-p/3853471 - Channeler 5 years ago
    • Yeah we use a k2000 now but we have a bunch of older machines and our security admin was aking to uninstall this particular software from the older machines. Will check out the links though, thanks! - LeperMessiah 5 years ago

Answers (0)

Be the first to answer this question

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ