/build/static/layout/Breadcrumb_cap_w.png

KACE SMA : Customize event mail

Hello everyone,


I'm not very happy with the format of the notification e-mail sent to users after tickets have been updated.


Do you know where I can find more "sexy" templates?


Or examples of templates used?


Thank you for your help!

Asked 5 months ago 0 views
0 Comments   [ + ] Show comments

Answers (1)

Answer Summary:
Posted by: Hobbsy 5 months ago
Red Belt
0

Top Answer

There are no “sexy” templates, just text ones that you can customise.

Templates are found under email settings in the helpdesk queue.

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ