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KACE SMA : Customize event mail

Hello everyone,


I'm not very happy with the format of the notification e-mail sent to users after tickets have been updated.


Do you know where I can find more "sexy" templates?


Or examples of templates used?


Thank you for your help!

Asked 4 months ago 0 views
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Answers (1)

Answer Summary:
Posted by: Hobbsy 4 months ago
Red Belt
0

Top Answer

There are no “sexy” templates, just text ones that you can customise.

Templates are found under email settings in the helpdesk queue.

 
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