/build/static/layout/Breadcrumb_cap_w.png

KBOX 1000 Adobe Reader 10.1.0 update to 10.1.1

I am having an issue trying to install Adobe Reader 10.1.0 and use the .msp to 10.1.1 with my kbox 1000. I recieve this error in the event log and the reader never gets installed:

Windows Installer installed the product. Product Name: Adobe Reader X (10.1.0). Product Version: 10.1.0. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1635.

I am using the KBOX 1000 with a zipped package with the following Full command line:

msiexec /i "AcroRead.msi" PATCH="AdbeRdrUpd1011.msp" TRANSFORMS="AcroRead.mst"

I have tried to Use Default and Configure Manually prepend and don't prepend the msiexec. I have verified the software does get downloaded and unzipped on the client machine. I have also noticed if I take out the PATCH="AdbeRdrUpd1011.msp" it will install Acrobat reader 10.1.0 but I would like to push 10.1.0 to 10.1.1 as part of the initial install not as a second MI.

Now if I goto the machine and put the full path in it installs fine:
msiexec /i "C:\ProgramData\Dell\KACE\downloads\4831\AcroRead.msi" PATCH="C:\ProgramData\Dell\KACE\downloads\4831\AdbeRdrUpd1011.msp" TRANSFORM="C:\ProgramData\Dell\KACE\downloads\4831\AcroRead.mst"

Am I missing something? I have even tried on the MI to use .\AcroRead.msi as an example it still fails. with the 1635 cannot find file.

0 Comments   [ + ] Show comments

Answers (3)

Posted by: dchristian 12 years ago
Red Belt
1
I've seen this before...

Try creating a bat file that has the same command.

For your command line in the MI just call the bat.
Posted by: krippe69 13 years ago
Yellow Belt
0
I got the same problem, and had to do a second MI :-(

Then I deploy the update to all who has 10.1.0 via Smartlabel and use following.

msiexec.exe /Update "AdbeRdrUpd1011.msp" /qn

If u find any solutions to do all of it in one MI please post it here.
Posted by: drpeaper 12 years ago
Yellow Belt
0
Try running your command line interactively on your client machine without the /qn switch so that you can see any generated error messages.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ