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Msi repairs every time user clicks on any shortcuts

Hi,

I am working on an application called WSFTPPro. The problem is that the Vendor supplied msi repairs every time user clicks on any of the application shortcuts. This issue was not getting resolved by creating the mst.
Please help me in this issue.

Regards,

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Answers (2)

Posted by: anonymous_9363 16 years ago
Red Belt
0
You need to check the Event Log to see which component is triggering the repair and work from that point.
Posted by: cbohs 16 years ago
Senior Yellow Belt
0
I totally agree with VBScab. Check the event log. It is likely that the app is populating a reg key (commonly in the HKCU hive) or a file that the app is removing when the app closes. The MSI contains these items and will restore (repair) them due to "advertising" upon app launch. Most common components include registry keys in the HKCU hive and/or run-time temp files that the app removes upon exiting.

HTH!

--Clark
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