no repair from add/remove programs
hi all,
i've packaged blackberry desktop manager 5.0.1 and the package works fine except 1 thing;
if i go to add/remove, choose the desktop manager, click on "click here for support information", the button repair is there but when i click it, no repair is done.
where do i have to check to see why it's not repairing?
thanks!
i've packaged blackberry desktop manager 5.0.1 and the package works fine except 1 thing;
if i go to add/remove, choose the desktop manager, click on "click here for support information", the button repair is there but when i click it, no repair is done.
where do i have to check to see why it's not repairing?
thanks!
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Answers (9)
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Posted by:
anonymous_9363
15 years ago
Enable the MSI Logging policy, delete any MSI logs from %TEMP% and %SystemRoot%\TEMP then run the repair. The log will show you what took place.
Posted by:
kardock
15 years ago
i've tried your suggestion but still nothing.
if i click the repair button, nothing happens. no message, no progress bar, no log file. just like when you code a button without associating a function.
what have i done wrong?
thanks!
if i click the repair button, nothing happens. no message, no progress bar, no log file. just like when you code a button without associating a function.
what have i done wrong?
thanks!
Posted by:
cygan
15 years ago
ORIGINAL: kardock
i've tried your suggestion but still nothing.
if i click the repair button, nothing happens. no message, no progress bar, no log file. just like when you code a button without associating a function.
what have i done wrong?
thanks!
thats very strange behaviour
delete a shortcut, a hkcu key and a file
and run msiexec /fups [productcode] /qb! and see what happens
have you deleted the keypaths in your components even with that your application should still try and self repair if you launch one of the shortcuts as long as it is advertised
Posted by:
kardock
15 years ago
msiexec /fups [productcode] /qb!
this repaired the app alright, but add/remove still does not work.
i'll verify my keypaths.
thanks!
this repaired the app alright, but add/remove still does not work.
i'll verify my keypaths.
thanks!
Posted by:
pjgeutjens
15 years ago
have you checked the registry at HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\[your product's GUID]\UninstallString / ModifyPath
what values do you have there?
what values do you have there?
Posted by:
kardock
15 years ago
the vendor msi creates 2 entries under HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\
{5B7CF62F-D339-4FAA-A610-372ED5A2787F}
&
BlackBerry_{5B7CF62F-D339-4FAA-A610-372ED5A2787F}
maybe this is the root cause of my problem? it still does not work.
my package is a transform file for the vendor msi.
thanks!
{5B7CF62F-D339-4FAA-A610-372ED5A2787F}
&
BlackBerry_{5B7CF62F-D339-4FAA-A610-372ED5A2787F}
maybe this is the root cause of my problem? it still does not work.
my package is a transform file for the vendor msi.
thanks!
Posted by:
anonymous_9363
15 years ago
Kim, Mine is, yes. It is marked to be installed as a system component (ARPSYSTEMCOMPONENT property is set) but, other than that, I'm struggling for the relevance of your question. :)
Posted by:
mekaywe
15 years ago
BlackBerry 5.0.1 ARP entry comes from Uninstall string "BlackBerry_[Productcode]" , Repair for the application will not work as ARP is pointing to Uninstall string created by registires but not MSI created registries.
If you want to have Repair for BB, then remove SystemComponent registry under [ProductCode] hive, which will enable ARP entry, then you can have REPAIR working.
If you want to have Repair for BB, then remove SystemComponent registry under [ProductCode] hive, which will enable ARP entry, then you can have REPAIR working.
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