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Outlook - cleanfreebusy

Hi Folks,
I need to repackage outlook 2003 because of the error outlined below:

SYMPTOMS
When you try to use the meeting planner in Microsoft Outlook 2003 to view another person's Free/Busy information, you may receive an error message that is similar to the following:

Unable to load Free/Busy information.
CAUSE
This behavior may occur if there is a problem with the other person's published Free/Busy information.
RESOLUTION
To resolve this behavior, run Outlook on the computer that is experiencing problems publishing Free/Busy information with the /CleanFreeBusy command-line switch. This will refresh the Free/Busy information. To do so, follow these steps:
Click Start, and then click Run.
In the Open box, type "outlook.exe /cleanfreebusy", and then click OK.
View the published information from another computer.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Outlook 11.

Would anyone have any suggestions on how i should proceed with this?

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Answers (4)

Posted by: cdupuis 20 years ago
Third Degree Green Belt
0
You do not need to repackage it, you just simply need to publish a new shortcut to your users desktop. All you need to do is make a new MSI file, in it add a shortcut pointing to your users default path to outlook.exe. So make a batch file, it should look like so...

outlook.exe /cleanfreebusy

You might want to add a line that uninstalls the MSI at the end of the batch file. That way you can ask your users to use that icon once. Or you could just replace the shortcut with one that has that command line switch added. I do not know what adverse effects this would have if a users runs that command everytime they launch outlook, so that is why I suggested the new msi with the batch file embedded in it.
Posted by: cdupuis 20 years ago
Third Degree Green Belt
0
I suggested rolling it into an msi, so that you can deploy it easier and remove it easier.
Posted by: cdupuis 20 years ago
Third Degree Green Belt
0
WOOT! finally passed 200 posts.
Posted by: oreillyr 20 years ago
Fifth Degree Brown Belt
0
Thanks alot cdupuis, thats exactly what we are going to do, but naturally i was looking for a harder option first. [:)]
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