persistent popup: "Revocation Information for the Security certificate for this site is not available"
Hello,
DISCLAIMER: I'm a recent graduate with an IT Security degree who has been working in this user support position for about two months.
End users have been receiving the popup for the error message listed in the title for about 2 weeks on about 15 different Windows 7 PCs. The certificate is issued to javadl-esd-secure.oracle.com, and issued by GeoTrust SSL CA, with dates valid from 4/28/2014 to 6/29/2015.
Here's what I've been able to find out thus far:
Can anyone help?
DISCLAIMER: I'm a recent graduate with an IT Security degree who has been working in this user support position for about two months.
End users have been receiving the popup for the error message listed in the title for about 2 weeks on about 15 different Windows 7 PCs. The certificate is issued to javadl-esd-secure.oracle.com, and issued by GeoTrust SSL CA, with dates valid from 4/28/2014 to 6/29/2015.
Here's what I've been able to find out thus far:
- The starting validation date corresponds with the time frame that the heartbleed bug was discovered, but I'm not certain if this has anything to do with my issue.
- The problem could be caused by Java update checker; I've read that disabling this would prevent the popup.
- The problem could be caused by being unable to access the certificate revocation list; I've read that disabling the check for revocations in IE or in Java would prevent the issue (I do not want to pursue this avenue, because it creates another security concern).
Can anyone help?
2 Comments
[ + ] Show comments
Answers (0)
Please log in to answer
Be the first to answer this question
Can anyone help? - MansaMusa 10 years ago