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Product registration issue in Adobe acrobat 10

Hi,

I am using Adobe customization wizard for packaging Adobe Acrobat 10. I created a mst using it. I did all the things which I found in the package KB in appdeploy. But I am facing issue with the "Product Registration" sub menu under "HELP" menu. I want to either grey it out or remove it completely. when I launch the shortcut and check, "Product registration" under help menu do not appear at all . if I wait for some time, "Product registration" tab appears in greyed out state and after some time it will get enabled automatically. Installrite capture is also not helping me to figure out the problem.

To Disable Registration, I used this registry
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\AVGeneral]
"bSerialized"=dword:00000001
"bAppInitialized"=dword:00000001

There is also a "bActivated" key whose DWORD value is x00000000 under HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\AVGeneral but playing with these registry values is also not solving my problem.


Any help folks !!! or do you need any more information from me??

Regards,
Nikhil

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Answers (9)

Posted by: TalkingMarble 13 years ago
Orange Belt
2
Just got answer from an Adobe engineer. In order to disable the "Product Registration" menu item, replace app.hideMenuItem("ProductRegistration") by app.hideMenuItem("AMTDynamic1").

The following procedure (supplied by the Adobe engineer) provides a list of menu items in case other menu items need to be disabled. Have fun with it.

A full list of menu items can be found by doing the following:
1)Enable the interactive console under “Preferences->JavaScript->Enable Interactive Console”
2)Open the interactive console using “Control + J”
3)app.listMenuItems(); and press “control + enter”
Posted by: TalkingMarble 13 years ago
Orange Belt
0
I'm facing the same problem. I also tried your solution and some more. I even installed the product on a clean pc so i could exclude possible conflicts with other Adobe products. But no luck, product registration keeps re-appearing.

I have made a case with Adobe and sent them my .mst file, but so far none of their solutions fixed the problem.

Comments:
  • Add "REGISTRATION_SUPPRESS- Yes" Property in .mst it will remove popping up of Product registration Window - PM 11 years ago
Posted by: anonymous_9363 13 years ago
Red Belt
0
IIRC, to remove menu items, you need to drop a JavaScript file into an Adobe folder. Search AppDeploy for 'HideItems.JS'.
Posted by: TalkingMarble 13 years ago
Orange Belt
0
I have seen this solution before in conjunction with other Adobe products and already added hideitems.js to my .mst file.

After starting Acrobat all items set in hideitems.js disappear from the help menu after 3-5 seconds, but product registration keeps coming back after 20-30 seconds.
Posted by: anonymous_9363 13 years ago
Red Belt
0
Good work, Marbs. Could you post the details about the console usage to a 'Package KB' entry, please?
Posted by: TalkingMarble 13 years ago
Orange Belt
0
Been done already [:D]. The entry is in Acrobat Professional X 10.x
Posted by: saninth 11 years ago
Orange Belt
0

Hi Guys, After much debugging into Adobe sites, I finally resolved it.

To disable Product Registration from Adobe Acrobat, create a HideMenu.js file under "C:\Program files\Adobe\Acrobat 10.0\Acrobat\Javascripts\" with the below contents.

app.hideMenuItem("AMTDynamic1");

Hope that helps!!!!!! :)

Below is a list of other menu items which u can disable using the same method:

//HideMenu.js

//Hides Help > Repair Adobe Reader Installation

app.hideMenuItem("DetectAndRepair");

//Hides Help > Purchase Adobe Acrobat

app.hideMenuItem("BuyAcro");

//Hides "File" on main toolbar

//app.hideMenuItem("File");

//Hides File - Open

app.hideMenuItem("Open");

//Hides File - Attach to email

app.hideMenuItem("AcroSendMail:SendMail");

//Hides Edit - Check Spelling

app.hideMenuItem("Spelling:Spelling");

 

//Hides Edit - Preferences

app.hideMenuItem("GeneralPrefs");

 

//Hides View - Menu Bar

app.hideMenuItem("ShowHideMenuBar");

 

//Hides View - Toolbars

app.hideMenuItem("Toolbars");


//Hides View - Navigation Panels

app.hideMenuItem("Navigation");


//Hides View - Automatically Scroll

app.hideMenuItem("AutoScroll");
 

//Hides View - Read Out Loud

app.hideMenuItem("ReadAloud");

 
//Hides "Document" on main toolbar

app.hideMenuItem("Document");


//Hides "Tools" on main toolbar

//app.hideMenuItem("Tools");

 

//Hides Tools - Object Data

app.hideMenuItem("DataToolsItem");

 

//Hides Tools - Customize Toolbars

app.hideMenuItem("CustomizeToolbars");

 

//Hides Help - Beyond Adobe Reader

app.hideMenuItem("GettingStarted");

 

//Hides Help - How to

app.hideMenuItem("HelpHowTo");

 

//Help - Online Support

app.hideMenuItem("OnlineSupport");

 

//Hides Help - Online Support - Knowledge Base

//app.hideMenuItem("KnowledgeBase");

 

//Hides Help - Online Support - Adobe Support Programs

//app.hideMenuItem("AdobeExpertSupport");

 

//Hides Help - Online Support - Accessibility Resource Center

//app.hideMenuItem("AccessOnline");

 

//Hides Help - Online Support - Generate System Report

//app.hideMenuItem("SystemInformation");

 

//Hides Help - Repair Adobe Reader Installation

app.hideMenuItem("DetectAndRepair");

 

//Hides Help - Purchase Adobe Acrobat

//app.hideMenuItem("BuyAcro");

 

//Hides View - Read Out Loud (Great for Terminal Server)

//app.hideMenuItem("ReadLoud");

Posted by: saninth 11 years ago
Orange Belt
0

To disable Product Registration from Adobe Acrobat, create a HideMenu.js file under "C:\Program files\Adobe\Acrobat 10.0\Acrobat\Javascripts\" with the below contents.

app.hideMenuItem("AMTDynamic1");

To disable "Deactivate" from Adobe Acrobat,

app.hideMenuItem("AMTDynamic2");

Posted by: PM 11 years ago
White Belt
0

Add "REGISTRATION_SUPPRESS-Yes" Property in .mst it will remove  popping up of Product Registration Window.

 

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