ITNinja

Hi Everybody!

I'm having several issues when trying to do a silent install package for this app. What I got as original media is a self-extracting EXE made in InstallShield. I'm using a clean VM with all Relius pre-requisites already installed, and this is what I've tried:

Run the self-extracting EXE with the /r to generate an .ISS, then run the same EXE with /s /f1<Path to the ISS>\Setup.ISS. When I do this, it takes a while as if it were installing (even the desktop shortcut gets created) but at the end, an "installation complete" billboard displays and the desktop shortcut gets removed. When searching for the app, it's as if it had been removed, and no traces of the installation remains. The log file is astonishingly short:

[InstallShield Silent]
Version=v7.00
File=Log File
[ResponseResult]
ResultCode=-3
[Application]
Name=Relius® Government Forms 5500 2012 SP2
Version=212.020.00000
Company=Relius Government Forms
Lang=0409

After that I tried to run the self-extracting with a /Extract_All switch, after which I got the Disk1 folder with a Setup.exe, two *.cab files and other assorted IS files. If I manually run this setup.exe it installs without any issue, however if I use the /s switch with the .ISS, the same behaviour as with the self-extracting EXE occurs.

I'm using Wise Package Studio 7.0, and before falling to the packaging dark side (snapshoting the darn EXE), I really want to know what is that I'm overlooking, since I'm preety sure I'm going to loose a lot of internal intelligence if I capture this IS installer.

Any help will be greately appreciated!

Thanks!