Software Deployment

Check the installation log (ours was located at [font="times new roman"]\\NameOfComputer\c$\Program Files\Common Files\Adobe\Installers). It should give you a good idea for what issue it's having. For us, we noticed that it required that Internet Explorer/Outlook to be shutdown before it would install:

[ 7608] Fri May 14 09:22:36 2010 FATAL
Exception: Exiting from installation due to blocking error.
[ 7608] Fri May 14 09:22:36 2010 ERROR
The silent installation has failed due to the following Conflicting Processes running:
- Internet Explorer
- OUTLOOK.EXE
[ 7608] Fri May 14 09:22:36 2010 FATAL
Exit code: 7
[ 7608] Fri May 14 09:22:36 2010 INFO

We either logged the people out of the computer before we would install, or would kill any open tasks.

Try this command line :-

setup.exe --mode=Silent --deploymentFile=\\qms03\cip$\AdobeCS3PP\AdobeCS3\install.xml --skipProcessCheck=1


We also faced d same issue n we tried the below :-

Every sub application in CS3 contains xml file which has check for OS, in which check for Win7 was not present. We removed complete OS check and then were able to install the application silently.

Hi Pratikpawar,

Thanks for your suggestion!

Unfortunately it didn't work for me even after adding the --skipProcessCheck=1 you suggested :(

I tried running the install command on a Windows XP PC also and it still didn't work as it also returned the End Adobe Setup. Exit code: 7 error.

When you mention every sub application having an OS check is that what the --skipProcessCheck=1 parameter is supposed to do - remove that OS check completely?

If there is another way to completely remove that check during the install process please let me know.

Also if you or anyone have any other ideas what I could try it would be much appreciated.

Icbrkr,

Thank you also for your post. I had a look at the Adobe Creative Suite 3 Production Premium 1.0.log file which I found in the location you specified and I don't see anywhere where it says why it fails or even when it runs into problems.

I don't seem to be able to upload the log file with this message but if I could e-mail it to you for you to have a look it would be much appreciated!

Thanks again for both your input and here's hoping I can get a resolution to my problem.

Thanks,

Tony

ORIGINAL: monaghant

Hi Pratikpawar,

Thanks for your suggestion!

Unfortunately it didn't work for me even after adding the --skipProcessCheck=1 you suggested :(

I tried running the install command on a Windows XP PC also and it still didn't work as it also returned the End Adobe Setup. Exit code: 7 error.

When you mention every sub application having an OS check is that what the --skipProcessCheck=1 parameter is supposed to do - remove that OS check completely?

If there is another way to completely remove that check during the install process please let me know.



--skipProcessCheck=1 it wont remove that OS check completely, you have to do it manually by editing "Install.xml" ...


if above solution wont work try googling the error code :)

search "adobe install error exit code 7" in google :)

Hi again.

I'm a little confused!

I've opened the install.xml file in IE and can't see any mention of skipProcessCheck=1 or anything like it.

What exactly do I have to change in the xml file to allow it to skip the OS check? Also what way/application did you open your xml file in to allow you to edit it?

Sorry, I am new to this and really don't know what/how I am supposed to do it.

What exactly did you change or remove in your xml file that solved you getting the error code 7 and allowed you to complete the silent install?

If you could please be specific I would be most grateful. I have tried goggling it but haven't got a solution to it yet!!

Please help,

Tony

ORIGINAL: monaghant

Hi again.

I'm a little confused!

I've opened the install.xml file in IE and can't see any mention of skipProcessCheck=1 or anything like it.



dont check "skipProcessCheck=1" in xml file.

i also did this package long back. i dont have that xml file with me.

CS3 application check for OS on which he is getting install and there is no entry for Windows 7 in that xml. so you have to remove all OS checks from xml.

Try this link
http://www.msfn.org/board/topic/101954-adobe-cs3-silent-install/

Hi Pratik,

Thank you for providing that link in your last post, it looks very interesting and I'll study the article and see how I get on over the next couple of days.

I will let you know how things work out.

Thanks again for your help!

Regards,

Tony