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Status Message 10005

I am trying to deploy the Microsoft package called msdrmclient.msi using SMS 2003. And on every machine I push this too it hangs on Status Message 10005. Here is what it says:

Program started for advertisement "HII20460" ("HII0017D" - "RMS_MSDrmClient").
Command line: "C:\WINDOWS\System32\msiexec.exe" /i "\\NYC-SM-CRP01\SMSPKGD$\HII0017D\msdrmclient.msi" /i ALLUSERS=1 REBOOT=R /QN REINSTALLMODE=omus REINSTALL=ALL
Working directory: \\NYC-SM-CRP01\SMSPKGD$\HII0017D\
User context: NT AUTHORITY\SYSTEM

I have also run this same package with verbose logging and it still hangs and never runs and the log file never gets created so I have nothing to view.

What can cause this and where/what should I look at to fix it?

Thank you.

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Answers (8)

Posted by: mekaywe 13 years ago
Brown Belt
0
did you try installing the app by dumping the files from DP Point to client machine and then triggering the install command.
Posted by: mhsl808 13 years ago
Fifth Degree Brown Belt
0
Yes, I did try that and I get the same result.

What log files on the workstations might have the answer?
Posted by: sridtech 13 years ago
Senior Yellow Belt
0
The command-line in your post didn't look right (/i switch usage). Was that just a typo?
Posted by: mhsl808 13 years ago
Fifth Degree Brown Belt
0
/i is used to install a product. I've used it hundreds of .MSI deployments.

http://support.microsoft.com/kb/227091
Posted by: sridtech 13 years ago
Senior Yellow Belt
0
Agreed. If the command-line you posted is exactly what you have advertised, are you sure its not hanging because of the incorrect usage of the /i switch in the command-line (I see its being called twice). As you have the silent switch enabled, user is not going to be prompted with the window that displays all the siwtches when you run "msiexec.exe". Just a thought.
Posted by: mhsl808 13 years ago
Fifth Degree Brown Belt
0
Good eyes :-) I did not see the /i listed twice. Thank you !!! You deserve to go home for the week!!
Posted by: mhsl808 13 years ago
Fifth Degree Brown Belt
0
I spoke a little too soon. What we have now proven is a real PITA. We made 100% sure that our Package Properties command line had only "1" /i. We deployed the package again and sure enough in the Status Messages it reports back that our command line is this:

Command line: "C:\WINDOWS\System32\msiexec.exe" /i "C:\WINDOWS\System32\CCM\Cache\HII0017D.10.System\msdrmclient.msi" /i ALLUSERS=1 REBOOT=R /QN

We only have the first /i, not the second. In fact, here is our exact command line:
msdrmclient.msi /i ALLUSERS=1 REBOOT=R /QN REINSTALLMODE=omus REINSTALL=ALL

we have tested this 3 times now targeting different machines and each time this second /i is being added. Where on earth is that coming from?
Posted by: pjgeutjens 13 years ago
Red Belt
0
msdrmclient.msi /i ALLUSERS=1 REBOOT=R /QN REINSTALLMODE=omus REINSTALL=ALL

that's not right.

either it's msiexec.exe /i msdrmclient.msi ALLUSERS=1 etc.. OR just msdrmclient.msi ALLUSERS=1 etc...
you're using msiexec command line parameters while calling the msi directly.

since SMS will add the msiexec call, just drop the /i in your command line.

PJ
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