/build/static/layout/Breadcrumb_cap_w.png

Still getting "Device Issue Found" after upgrading to 14.1.96

Does anyone know if this error was fixed?  I thought I read a while back that this error:

Device Issue Found!
A new device issue has been found for MACHINE-NAME.
12/18/2024 15:00

The error just says:.

Failed to create secure agent tunnel.

But I don't seem to have any issues with clients not updating or getting patches, distributions, or inventorying.  Was supposed to be fixed in the first release of 14?  If not, is there a way to suppress this error since it does not show any issues with the clients.


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Answers (1)

Posted by: Nico_K 3 hours ago
Red Belt
0

if all works well you can more or less ignore it. 
It fails at first (for some reasons I see it with slow machines which need longer time to boot up fully, so probably a service is not yet open) but a bit later it comes up and all works well.
YOu could discuss this with support but I would ignore it when it works by default




Comments:
  • Thanks, but I like to use the KACE GO app and get notifications. I won't be able to get my other alerts. - JordanNolan 2 hours ago

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