Updating Adobe Reader X from 10.1.2 to 10.1.3
I'm hoping someone can help me! :) I can not for the life of me get this to work correctly. If the client PC already has 10.1.2 installed I get an error under the application event log that says:
Product: Adobe Reader X (10.1.3) - Update 'Adobe Reader X (10.1.3)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
But if they don't actually already have Adobe Reader X installed it will work great. Just doesn't make any sense.
My command line used in KACE looks like: "adberdr1013_en_us.exe" /quiet /sAll /qn
Can anyone please lend a hand or insight on what I am doing wrong?
Answers (5)
Have a look at this post, I have mentioned how to install Adobe Updates. Extract the MSP file and install as mentioned:
http://msiworld.blogspot.com.au/2008/09/installation-of-msp-file-in-silent-mode.html
If you are using the exe only you don't need to do a full command line. Just use "Use default" and the following from the software deployment tips for adobe.
go to http://www.adobe.com/products/reader/distribution.html and get the msi install
You can't patch a quarterly update (10.1.2) to a new quarterly update (10.1.3) without first uninstalling the first and then installing the latest version.
Check out the Enterprise Administration Guide from this link - http://helpx.adobe.com/acrobat/kb/enterprise-administration-acrobat-products.html - page 21 has the details.
The method you are using to deploy Adobe Reader is a plain installation with no customisation, or disabling of autoupdates. You should extract the MSI create an Admin Install Point (AIP) and use the Adobe Customization Wizard to produce a customisation MST to tailor your installations.
Hope that helps,
Dunnpy
