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Upgrade problem with Snagit 10.x

Hi All,

I am working on Snagit 10.x application. Since Snagit 10 is a vendor supplied MSI i have created a simple transform. I have to upgrade previous versions like Snagit 9.0 and Snagit 8.0.

I have included Upgrade property in the transform for Snagit 9.0 & 8.0.

If i install Snagit 9.0 and trying to install Snagit 10 i am getting the following error.
"Error 1606. Could not access network location \".

Note: if i install snagit 10 app alone its working fine.

any suggestions please.

Thanks,
Ramu
Asked 14 years ago 5841 views
0 Comments   [ + ] Show comments

Answers (2)

Posted by: Dantè 14 years ago
White Belt
0
any suggestions please

here's a polite one: how about checking the windows installer log.................
Posted by: anonymous_9363 14 years ago
Red Belt
0
What do you mean by "included an Upgrade property"? Surely the MSI already includes everything required to upgrade older versions?
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