What are the pre req's for provisioning the agent to Windows 2000 pro pc's
Ive tried to provision the agent to several Windows 2000 pc's with no luck. Are there any tips or tricks to installing on Windows 2000?
Results below:
| + Provisioning Target Info | ||
| IP Address: | xxx.xxx.66.195 | |
| MAC Address: | unknown | |
| Host Name (from DNS): | xxx.xxx.66.195 | |
| Suspected OS (from scan): | Windows | |
| Action: | Agent Install | |
| Provisioning Status: | failed | |
| K1000 Agent Installed: | No | |
| Error Category: | AGENT related failure. | |
|
Error: MSI_ERROR_CODES
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| Record Created: | 05/16/2013 14:44:51 | |
| Record Last Modified: | 05/16/2013 14:44:51 | |
| Provisioning Log |
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| [05/16/13 02:43:54 PM] Begin provisioning... [05/16/13 02:43:54 PM] Executing Windows platform provisioning. [05/16/13 02:43:54 PM] Probing tcp ports for accessibility. [05/16/13 02:43:54 PM] Port 139 [netbios-ssn] open [05/16/13 02:43:54 PM] Port 445 [microsoft-ds] open STEP 1: CONNECT TCP/SSH - SUCCESSFUL [05/16/13 02:44:33 PM] Executing remote communications: Initializing RPC Connecting to ADMIN$ Copying service file Disconnecting ADMIN$ Connecting to IPC$ STEP 2: AUTHENTICATION - SUCCESSFUL Opening pipe to service Sending commands Sending login credentials Begin agent_msi_provision.bat processing. Detected 32-bit platform. Executing MSI installer. C:\WINNT\TEMP>start /wait msiexec.exe /qn /l*v C:\WINNT\TEMP\ampmsi.log /i \\kbox.tbc.com\client\agent_provisioning\windows_platform\ampagent-5.4.5315-x86.msi HOST=kbox.tbc.com C:\WINNT\TEMP>echo off MSI Info: [ERROR_INSTALL_FAILURE] A fatal error occurred during installation. K1000 Agent is not installed. AMP is not connected. 'C:\WINNT\System32\reg' is not recognized as an internal or external command, operable program or batch file. KUID value not written by MSI installer. End agent_msi_provision.bat processing. Removing service (Exit code: 0) Connecting to ADMIN$ Deleting service file Disconnecting ADMIN$ STEP 3: PUSH SCRIPT\PROVISIONING - FAILED [05/16/13 02:44:33 PM] End of remote communications. [05/16/13 02:44:33 PM] End provisioning run. |
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Answers (5)
Answer Summary:
From the release notes for 5.4. Deprecated features Support for managed machines running the following operating systems has been deprecated in this release: • RHEL 3 • Microsoft Windows 2000 You cannot install Agent version 5.4 on machines that run these operating systems. However, you can install Agent version 5.3 on these machines manually.
From the release notes for 5.4. Deprecated features Support for managed machines running the following operating systems has been deprecated in this release: • RHEL 3 • Microsoft Windows 2000 You cannot install Agent version 5.4 on machines that run these operating systems. However, you can install Agent version 5.3 on these machines manually.
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Posted by:
dugullett
11 years ago
Is the 5.4 agent compatible with 2000? I thought it was just the 5.3?
Comments:
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W2k is not supported with 5.4, this is correct.
See Release notes - Nico_K 11 years ago
Posted by:
SMal.tmcc
11 years ago
go to https://www.kace.com/support/Customer/downloads
go to the k1000 release archive and scroll down to 5.3.53177 folder
Posted by:
sbanks
11 years ago
Thank you for your quick assistance. Now Im waiting for Customer support credentials.
Comments:
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No problem. For future reference if you could post you replies in the comments instead of a new answer every time. It makes things easier for other who reference this in the future. - dugullett 11 years ago
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Will do. Thanks again. - sbanks 11 years ago
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You can also ask the support, while they create your credentials to download the needed file.
I do it regulary ;)
But I _REALLY_ suggest to throw W2k away as it is no more patched and there are security holes which can compromise the full company. - Nico_K 11 years ago
Posted by:
sbanks
11 years ago
I havent been able to find that out yet. Ive looked in the admin guide and it says it works on windows 2000.. but it doesnt say what version of the agent or how to prep the pc. (like it does for XP ie simple file sharing off...)
Comments:
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From the release notes for 5.4.
Deprecated features
Support for managed machines running the following operating systems has been deprecated in this release:
• RHEL 3
• Microsoft Windows 2000
You cannot install Agent version 5.4 on machines that run these operating systems. However, you can install
Agent version 5.3 on these machines manually. - dugullett 11 years ago -
When you get the 5.3 agent, you will need to create a label to exclude the Win2k systems from agent updates: http://www.itninja.com/blog/view/k1000-5-4-agent-will-not-install-on-windows-2000-or-rhel-3 - jknox 11 years ago