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Windows 10 USMT fails

I'm using k2000 v3.7.120251 and we can successfully capture any profile on windows 7 however when trying to capture any machine running windows 10 (v1151) I get the following error;

STATUS:  (Administrator privileges are required to run this tool.)

Start USMT Log###############CSch@192.168.101.163###############
[Fri, Jan 08 2016 13:18:30 PST] Running scanstate.exe
2016-01-08 13:18:30, Info                  [0x000000] SCANSTATE.EXE Version 10.0.10586.0[gle=0x000000b7]
2016-01-08 13:18:30, Info                  [0x000000] USMT Started at 2016/01/08:13:18:30.237
2016-01-08 13:18:30, Info                  [0x000000] Command line: scanstate.exe /localonly /vsc /c /efs:skip /r:3 /w:10 /i:miguser.xml /i:migapp.xml /config:config.xml /l:\\192.168.200.52\USMT\user_states\1027679686_1452287901\scanstate_log /ue:*\* /ui:HUN\CSch \\192.168.200.52\USMT\user_states\1027679686_1452287901\08012016PST131828
2016-01-08 13:18:30, Info                  [0x000000] Failed.[gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000]   Administrator privileges are required to run this tool.[gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000] USMT Completed at 2016/01/08:13:18:30.242[gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000] ----------------------------------- USMT ERROR SUMMARY -----------------------------------[gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000] * USMT error code 34: [gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000] | Administrator privileges are required to run this tool.[gle=0x00000006]
2016-01-08 13:18:30, Info                  [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

End USMT Log
###############CSch@192.168.101.163###############

I have disabled the firewall on the local machines and added my capture user as a local admin on my targeted machines yet the problem persists.
Asked 8 years ago 4770 views
3 Comments   [ + ] Show comments
  • Have you tried to turn off the UAC??
    Kind regards,
    Marco - StockTrader - StockTrader 8 years ago
    • yup. problem persists and it's only on windows 10 machines. Windows 7 profiles are grabbed without any problems. - robcalewar 8 years ago
      • Can you try to build a Windows 10 (in a VM), without joining it to a domain, with the UAC turned off, without any additional software (no av, no other stuff) and with the firewall turned off ?
        Then try on to use the USMT on this machine.
        I know that this is a bit ''extreme'' test but if this works then try to add a piece at time....like join to the domain and try again...install the av and try again...until it breaks.
        This could be a good way to troubleshoot the issue.
        Kind regard,
        Marco - StockTrader - StockTrader 8 years ago
  • Curious if you found a resolution? We're experiencing the same issue. I may just try what StockTrader suggested to locate the problem. - tekster 8 years ago
    • I had the same issue. Mine was a result of my miguser.xml. I had to make a few changes for it to work on windows 10. I capture settings for network printer/ drives, Firefox/ Chrome favorites and a few others. My firefox command was my issue.

      But after that ran into UAC issues.

      Also these below settings below need to be turned off of the pc your capturing.I have to figure out a script turn these things off before a capture because I'm not allowed to leave them off.

      Turn off simple file sharing or the firewall.

      Enable the default administrator account.

      Turn off Windows Defender.

      Enable file and print sharing.

      Set User Account Control (UAC) to never notify. - challer 7 years ago
  • Curious if you found a resolution? We're experiencing the same issue. our K2000 is on 4.1

    ###############hall@172.16.137.130###############
    Start USMT Log
    [Mon, Apr 03 2017 07:51:35 CDT] Running scanstate.exe
    2017-04-03 07:51:35, Info [0x000000] SCANSTATE.EXE Version 10.0.10586.0[gle=0x000000b7]
    2017-04-03 07:51:35, Info [0x000000] USMT Started at 2017/04/03:07:51:35.190
    2017-04-03 07:51:35, Info [0x000000] Command line: scanstate.exe /localonly /vsc /efs:skip /i:miguser.xml /i:migapp.xml /config:config.xml /l:\\172.16.160.3\USMT\user_states\990979796_1491223846\scanstate_log /ue:*\* /ui:AD\hall \\172.16.160.3\USMT\user_states\990979796_1491223846\03042017CDT075132
    2017-04-03 07:51:35, Info [0x000000] Failed.[gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] Administrator privileges are required to run this tool.[gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] USMT Completed at 2017/04/03:07:51:35.206[gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] ----------------------------------- USMT ERROR SUMMARY -----------------------------------[gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] * USMT error code 34: [gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] | Administrator privileges are required to run this tool.[gle=0x00000006]
    2017-04-03 07:51:35, Info [0x000000] +-----------------------------------------------------------------------------------------[gle=0x00000006]

    End USMT Log
    ###############hall@172.16.137.130############### - eelder 7 years ago
    • the system we are trying to capture from is Microsoft Windows 10 [Version 10.0.14393] joined to the domain. the account being captured is a domain account
      we have performed the following:
      Turn off simple file sharing and the firewall.
      Enable the default administrator account.
      Turn off Windows Defender.
      Enable file and print sharing.
      Set User Account Control (UAC) to never notify - eelder 7 years ago
      • so I have now remotely connected to the system that we need to copy the profile from with USMT
        (PSEXEC \\172.16.137.130 -s cmd)
        Did a net use to connect to the k2000 share/usmt folder.
        ran the command noted in the log in the
        scanstate.exe /localonly /vsc /efs:skip /i:miguser.xml /i:migapp.xml /config:config.xml /l:\\172.16.160.3\USMT\user_states\990979796_1491223846\scanstate_log /ue:*\* /ui:AD\hall \\172.16.160.3\USMT\user_states\990979796_1491223846\03042017CDT075132

        changed the /i: /config: switches to have the full UNC for the miguser.xml, migapp.xml and config.xml
        and ran with that - USMT captured the profile With Out Issue but the K2000 doesn't see the profile

        the full command i used is below
        \\172.16.160.3\usmt\bin\usmt10\amd64\scanstate.exe /localonly /vsc /efs:skip /i:\\172.16.160.3\usmt\bin\usmt10\amd64\miguser.xml /i:\\172.16.160.3\usmt\bin\usmt10\amd64\migapp.xml /config:\\172.16.160.3\usmt\bin\usmt10\amd64\config.xml /l:\\172.16.160.3\USMT\user_states\990979796_1491223846\scanstate_log /ue:*\* /ui:AD\hall \\172.16.160.3\USMT\user_states\990979

        any thoughts? - eelder 7 years ago

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robcalewar Senior White Belt
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