Windows Vista& Quicktime, Need Help please
So for some reason it's not letting me install Quicktime on my laptop, which has Windows Vista Basic.. I get an error 2738.. I have no idea what to do to fix it, or if I can even get it on here.. Does anyone know if I can get Quicktime on here or not? I cant watch any kind of videos or anything without it, so this really sucks.. Please help..
Oh and I don't know a lot about computers, so I need everything in terms I can understand, if you can infact help me... Like a step by step.. lol..Thanks in advance!
Oh and I don't know a lot about computers, so I need everything in terms I can understand, if you can infact help me... Like a step by step.. lol..Thanks in advance!
0 Comments
[ + ] Show comments
Answers (2)
Please log in to answer
Posted by:
AngelD
17 years ago
Symptoms
When installing or uninstalling the following error message is displayed:
Error 2738. Could not access VBScript run time for custom action.
Cause
This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.
Resolution
The VBScript engine can be quickly registered by following these steps:
1. Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator
2. cd %windir%\system32
3. regsvr32 vbscript.dll
Then try to install Quicktime again.
When installing or uninstalling the following error message is displayed:
Error 2738. Could not access VBScript run time for custom action.
Cause
This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.
Resolution
The VBScript engine can be quickly registered by following these steps:
1. Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator
2. cd %windir%\system32
3. regsvr32 vbscript.dll
Then try to install Quicktime again.
Posted by:
perchyjp
17 years ago
ORIGINAL: AngelD
Symptoms
When installing or uninstalling the following error message is displayed:
Error 2738. Could not access VBScript run time for custom action.
Cause
This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.
Resolution
The VBScript engine can be quickly registered by following these steps:
1. Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator
2. cd %windir%\system32
3. regsvr32 vbscript.dll
Then try to install Quicktime again.
You gave me such hope, but when I tried typing line 2 my computer told me it didn't understand.( I'm summarizing) Am I still doing something wrong? I do have administrator access. Thank you I really just want to use my new ipod nano.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
so that the conversation will remain readable.