IT Pro Tips for University of Warwick Coventry Ease 1

University of Warwick Coventry Ease

Version: 1

1.x (2 tips)

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Deployment Tips (2)

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118

Security

Wierd application English lecturers use, common in many schools/colleges/universitys.

Power users/admins are fine, normal users will need the below to get ease working, it gives rights to normal users to the files ease needs to access/change in order to work.

cacls.exe"c:\windows\inf" /e /g Users:F

Setup Information:

Setup Type: unspecified

Deployment Method Used: unspecified

Deployment Difficulty: unspecified

Platform(s): Windows

raj_crc
10/14/2004
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117

Note

The latest version has an issue with a third party app, ease uses toolbook by sumtotal which is created by an external company not the softwares creator. Multiple people on the internet havereported and document the error :

Could not find tb85net.exe or one of its

You will find the following was created in the registry ( possibly different paths if you changed default location)
from either the installation or a prior application that also uses toolbook.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\TB85.EXE]

@="C:\\PROGRA~1\\COMMON~1\\click2learn\\TBSystem\\TB85.EXE"

this is due to Windows support for 8.3 (8dot3) file name support being disabled.

Using a DOS window, type the following:

fsutil behavior query disable8dot3

If the value returned indicates a setting of 1, then your Windows 8.3 file name support has been disabled and ToolBook will not run on that system.

To enable 8.3 support, type the following:

fsutil behavior set disable8dot3 0

If you find that you have inadvertently installed ToolBook while the 8.3 support was disabled, you will need to:

1. Enabled the 8.3 support (and reboot)
2. Uninstall ToolBook using this process
3. Reinstall ToolBook

You can change the registry setting in the application object so that instead of
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\TB85.EXE]

@="C:\\PROGRA~1\\COMMON~1\\click2learn\\TBSystem\\TB85.EXE"
being created the full path ( not truncuated ) is entered.

Setup Information:

Setup Type: unspecified

Deployment Method Used: unspecified

Deployment Difficulty: unspecified

Platform(s): Windows

raj_crc
12/12/2006
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