Installation with a Managed Install
To distribute Adobe Reader 11 with the Dell KACE K1000 Appliance follow the steps below.
Download the Adobe Reader 11 installation package.
- ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/AdbeRdr11000_en_US.msi
Locate the software record for Adobe Reader XI in Inventory > Software
-If one does not already exist we can create one. Before we can set up the Managed Installation, we must first have a listing for the program in Software Inventory. I recommend manually installing the program on a test box that has the KACE agent installed, and then forcing a check in. That’s the easiest way to create the item.
Upload the Adobe Reader 11 MSI package under the associated files section of the software record.
*Note: The MSI can be downloaded here- ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/
Go to Distribution > Managed Installations and choose Add New Item from the Choose Action drop down menu.
Choose Adobe Reader 11 from the software drop down menu.
In the command section you can configure the install in two ways.
You can leave "Use Default" checked and enter "/i /qn" in the field.
Or you can choose "Configure Manually" and enter "msiexec.exe /I adberdr11000_en_US.msi /qn" in the field
Configure your machine selection and managed action as needed.
Save it and you are done. The installation will deploy based on your choices above.
Customization of Adobe Reader XI
The installation of Adobe Reader can be customized with different command line switches as well. You will need the EXE installer for these, which is also available from the FTP link above.
/sAll Silent Mode for product
/sPB Silent Mode with Progress Bar for product
/rs Reboot Suppress
/rps Reboot Prompt Suppress
/ini "PATH" Alternative initialization file
/sl "LANG_ID" Set Language; LANG_ID - Code in decimal digits
/l Enable Error Logging. Log file Bootstrap.log will be generated in temp directory
/msi[Command line] Parameters for MSIEXEC
Example Command Line (incorrect) AdobeReaderInstallFile.exe /sAll /rs /l /msi "/qb-! /norestart ALLUSERS=1 EULA_ACCEPT=YES SUPPRESS_APP_LAUNCH=YES"
This command line has parameters for both silent install (/sAll) as well as progress bar mode (/qb) which is useless. Also /rs and /norestart work the same way suppressing the reboot.
SUPPRESS_APP_LAUNCH=YES can also be removed as the checkbox for suppressing the application launch after install has been removed from the installer.
Moreover the quotes are not being recognized by the MSI Installer causing it to launch help window pop up.
The command that can be used for silent install and suppressing EULA is:
AdobeReaderInstallFile.exe /sAll /msi /norestart ALLUSERS=1 EULA_ACCEPT=YES
One thing to be aware of with Reader is the update paths - certain updates only work with certain full installer versions. This may have been remediated with XI, but just in case here's the same idea for X:
http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-10.html
Also, here's the steps I use, in case anyone wants/needs more customization in the install:
0. Download from Adobe distro and if EXE use 7Zip to extract and get MSI
Latest full version here:
ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/
1. Copy the MSI (or source files if extracted) to C:\Adobe\Source
2. Create an admin image from C:\Adobe\Source (using the extracted filename here):
msiexe /a C:\Adobe\Source\AcroRead.msi
3. "Install" the admin image to C:\Adobe\Admin_Image
4. Download all updates (MSP files) and save in C:\Adobe\Update.
Latest update here:
ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.01/misc/
5. Apply any updates to the admin image just created in C:\Adobe\Admin_Image - if multiple, there run this against each, adjusting the update filename accordingly:
msiexec /a C:\Adobe\Admin_Image\AcroRead.msi /p C:\Adobe\Update\AdbeRdrUpd11001.msp
6. Once the administrative image has been updated, move the files back into the C:\Adobe\Source directory and select yes to overwrite any files. This will ensure that all the files needed are for the package are present.
7. Download the Adobe Customization Wizard X and install.
Download here:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5515
8. Use the Adobe Customization Wizard X to open the AcroRead.msi in the C:\Adobe\Source directory, specify customizations and save.
9. Zip contents of C:\Adobe\Source directory and deploy via MI - just specify "setup.exe" (no quotes) for the Installation Command - Configure Manually field, as this will automatically reference the MST for all options.
Hope that helps!
John - jverbosk 11 years ago
Typically when I've seen this error, it's related to registry entries that need cleaned up. I've done it by hand in the past, but the cleanup tool should also take care of it, Might check out this thread to see if it's any help:
https://forums.adobe.com/thread/1051084
John - jverbosk 8 years ago
Do you need clarification on a certain step? More than happy to help, but frankly don't have time these days to completely document every step with screenshots as you're asking.
John - jverbosk 11 years ago