Agent unable to upgrade.
[05/10/16 08:44:58 AM] Begin
provisioning...
[05/10/16 08:44:58 AM] Executing Windows platform provisioning.
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
[05/10/16 08:45:18 AM] Executing remote communications:
Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$
STEP 2: AUTHENTICATION - SUCCESSFUL
Opening pipe to service
IN: pipe_open(\KBRemoteService, 7790178)
Sending commands
Commands:
//k1000/client/agent_provisioning/windows_platform/agent_msi_provision.bat
k1000 client ampagent-6.4.522-x86.msi k1000
Sending login credentials
Login: mydomain\username
[MSGCODE: 000] Begin
agent_msi_provision.bat processing.
[MSGCODE: 064] Detected 64-bit platform.
[MSGCODE: 015] Executing MSI installer.
%s
C:\windows\TEMP>start /wait msiexec.exe
/qn /l*v C:\windows\TEMP\ampmsi.log /i \\k1000\client\agent_provisioning\windows_platform\ampagent-6.4.522-x86.msi
HOST=k1000
%s
C:\windows\TEMP>echo off
MSI Info: [ERROR_INSTALL_FAILURE] A fatal
error occurred during installation.
Access is denied.
[MSGCODE: 002] K1000 Agent is not
installed.
[MSGCODE: 092] AMP is not connected.
ERROR: The system was unable to find the
specified registry key or value.
[MSGCODE: 095] KUID value not written by
MSI installer.
[MSGCODE: 100] End agent_msi_provision.bat
processing.
OpenService - NT_STATUS_OK
StopService - NT_STATUS_OK
DeleteService - NT_STATUS_OK
CloseServiceHandle - NT_STATUS_OK
CloseSCMHandle - NT_STATUS_OK
Connecting to ADMIN$
Deleting service file
Disconnecting ADMIN$
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[05/10/16 08:45:18 AM] End of remote communications.
[05/10/16 08:45:18 AM] End provisioning run.
Answers (0)
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Also, do any of these comments help?
http://www.itninja.com/question/kace-k1000-unable-to-provision-new-agent-install - KACE_Irwin 8 years ago
i checked the comments and i an using a AD admin account, i cannot use a local PC account because we have LAPS implemented so every admin password is different
Thanks Irwin - nextjump 8 years ago